IT Manager - High-End, International Property Consultancy - London - 70 Users

Why Join?:

This is a fantasitc opportunity for an experienced 2nd Line Support Analyst to run IT for this dynamic, entrepreneurial firm who have grown from 2 to 70 in ten years.

Reporting to the new COO, you will provide deskside support & training to the users, manage the MSP and other vendors, and look for ways to improve the IT service overall.

There's an abundance of opportunity to identify and deliver new projects and fine-tune everything related to IT.

Role Summary:

• Engage with all users to identify ways to improve their experience of technology
• Work closely with the COO to identify project opportunities
• Deliver projects on an ongoing basis, reviewing priorities as new requirements come up
• Provide VIP level, Deskside Support to all London-based users
• Streamline manual tasks eg onboarding for new starters, ensuring optimal use of intune, build & provision of laptops etc
• Help users get the best out of the applications they work with through training and tips etc
• Manage the MSP to ensure first-class IT Service Delivery from them
• Mature the firm's data management & IT security from both technical and governance perspectives

This is a hands-on role but will suit someone who likes to make improvements to process and service delivery, always with the user experience in mind, and who is comfortable engaging with all levels of user.

So, if that's you and you want to make a significant impact in a busy, professional services firm, please apply with CV ASAP.

IT Manager - High-End, International Property Consultancy - London - 70 Users