Job Description

The VP, Market Lead, is responsible for leading all growth pursuits within the market. Qualified candidates would oversee teams and client relationships across TN, KY, OH, MS, MO and AR.

Duties and Responsibilities:                                                                                          

Lead business development efforts across the Market – with a keen understanding of white space across the region (both net new and expansion opportunities).

Lead and inspire clients. Based on an understanding of their needs, set forth a vision for what’s possible by leveraging Press Ganey’s suite of solutions.

Be a student of the business. Exhibit strong knowledge about top problems clients are trying to solve and how Press Ganey’s solutions are uniquely positioned to meet those needs.

Own day to day management (training, coaching and sales education) of a team of individuals with responsibility for client growth and retention. This includes overseeing training and the utilization of Salesforce by internal sales team. 

Navigate across Press Ganey to leverage experts, executives and sales engineers to participate in the sales process. Act as lead voice and guide for how these individuals will operate within the opportunity to ensure an optimal outcome.

Lead RFP Win Strategy and proposal development process, in partnership with Field Operations, to ensure the creation of compelling, client tailored, winning deliverables.

Lead contract negotiation discussions.

Partner closely with Marketing and Inside Sales to execute on prospecting strategies.

Make sales presentations to customers and prospects at all levels within given Market.

Highlight benefits and competitive advantages of solutions to facilitate client and prospect understanding.

Formulate a targeted growth plan for use in the market including lead generation, qualification and closing strategies. Partner with Marketing and Inside Sales to execute.

Exhibit strong presentation and facilitation skills.

Role model strong adherence to sales process and use of (url removed) as critical business tool.

Maintain a real-time understanding of the competitive landscape.

Maintain ongoing calls and communication with Managing Directors to ensure tight alignment on growth pursuits, including ongoing 1:1 meetings and adherence to Salesforce reporting and dashboards.