Job Description

· Build and develop a well-rounded team of Assistant Managers and Sales Associates.

· Train and coach employees on policies, procedures, and job duties.

· Proactively greet customers and develop lasting relationships.

· Sell tile and related products to exceed customer expectations.

· Learn and use knowledge of all store and warehouse operations.

· Lead by example to achieve sales goals

· Learn the installation process and products to educate customers.

· Track established store sales goals.

· Provide customers with updates on product delivery status.

· Maintain professional standards to protect The Tile Shop brand.

· Develop schedules for direct Store Associates and Store Warehouse Personnel.

· Maintain inventory accuracy.

· Use good business practices at all times.

· Other duties as assigned.