Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Serve as Solution architect and liaison to the customer community  plan to fulfillment and Global Logistics  business processes

Hands-on experience configuring and implementing end to end solutions in Oracle ERP as applicable to SCM ,Inventory management , Manufacturing processes  and/or hands on experience in Oracle Transportation management/ Global Trade management solution

Adept in identifying and managing web services and REST services for integration of Oracle ERP or OTM/GTM  with Satellite systems

Identify opportunities to improve processes and procedures

Participate in global, cross-functional teams to meet business objectives and requirements

Initiate change requests, create test scripts, and execute the necessary testing using established  methodology and tools to ensure quality system releases

Collaborate with Technical teams /Middle ware teams , Oracle and consulting partners  in identifying and architecting  solution for complex issues

Collaborate with Supply Chain, Finance, Order Fulfillment ,  Global Logistics ,  Global Trade and other process organizations as necessary, to identify solutions to complex issues

Provide release note documentation and user training for users as needed

Respond to incidents, service requests and enhancement requests in a timely manner to ensure business process continuity and customer satisfaction