Job Description

We are looking for someone to be a key contributor to the success of our Legal team.  If you’re an independent thinker who isn’t afraid to ask questions, and if you’re organized in a way that never overlooks the details, please keep reading.

Ingram Barge Company has an opening for a Claims Administrator based out of our Nashville, TN offices.  In this hybrid role, you will be supporting and collaborating with staff in the administration of claims matters, including management of correspondence, clerical, administrative, and legal tasks. A successful claims administrator will be proactively organized, and process oriented.

What you will be doing:

Claims administrative duties

Advising internal and external stakeholders on processes necessary for prompt claim payments

Answering phones and providing directions to internal and external stakeholders regarding claim status and documenting files to record the same.

Securing updated W9’s for A/P processing of claims.

Managing all mail for the Claims department to include preparation of invoices for medical bill review and A/P.

Managing digital invoices and upload to OnBase system for A/P processing.

Sending vendor authorizations to Accounts Payable to set up vendors for payment.

Preparing and distributing introductory and long-term disability letters for Jones Act employees.

Extended absence compensation and interruption of Voyage compensation data entry.

Collaborating with Barge Maintenance & Repair staff to secure appropriate invoices for processing.

Preparing and distributing maintenance spreadsheets for Adjuster review, approval, and A/P processing.

Ordering supplies for department as appropriate

Securing and paying final invoices on inactive files and close claim

Special projects as assigned

Claims software administration duties: 

Approving payments and exports to Accounts Payable

Entering record payments, managing exceptions report

Assisting with troubleshooting of systems

Facilitating any updates.