Job Description

Approved for remote working Arkansas, Utah, California, Seattle, New Jersey

What you’ll do:

Troubleshoots problems by identifying problems; recording issues; distinguishing problems that can be solved internally from problems that need to be directed externally to other teams; identifying training needs; and correcting issues with files and data.

Supports the execution and implementation of strategic initiatives by evaluating processes and procedures for potential improvement opportunities; working with relevant teams to evaluate initiatives and determining plan capacity and capabilities needed for growth; executing integration plans for strategic initiatives' support of operations; and using metrics to track accuracy and performance to ensure continuous improvement.

Supports projects by contributing to the team; maintaining project schedules and budgets; mitigating project risks; ensuring compliance with internal and external regulations; understanding project strategy; and working on milestone objectives.

Reports business area information by analyzing and reporting metrics; identifying trends and errors; identifying and recommending opportunities for improvement; determining performance; and creating reports to provide recommendations to support business decisions.

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.