Job Description

Your Career

Palo Alto Networks is seeking an experienced and highly motivated Senior Manager for Document Control to join the Technical Operations team.  The candidate should thrive in a highly collaborative environment that values results with a very fast paced turn around. This individual will be responsible for managing the document control team for the advancement, administration and continuous improvement of the Arena PLM system in support of Engineering and Operations. The candidate will establish and improve best practice in process creation, document release, change order analysis and reporting. This position will report to the Director, Component Engineering in Technical Operations.

Your Impact

Foster Process Automation - Spearhead the integration of automation tools and technologies to streamline document control processes, significantly reducing ECO/MCO/DCO turnaround times from days to hours in some cases

Enhance Operational Efficiency - Lead initiatives focused on accelerating change order processing by identifying and implementing state-of-the-art methods to optimize workflows, improve data accuracy, and minimize manual intervention

Drive Problem-Solving - Utilize strong problem-solving skills to dissect complex issues, design innovative solutions, and continuously refine change management processes, ensuring the department operates at peak efficiency

Responsible for writing, managing, and establishing the change management processes for Engineering Change Orders (ECO), Manufacturing Change Orders (MCO), Document Change Orders (DCO), Deviations (DEV), in support of new product releases and sustaining product activities

Maintain item master, parts library, multi-level Bills of Materials (BOM) structure, part documentations in the Arena PLM system

Partner with cross functional teams to support the continuous improvement of Change Control and Document Control processes for development and production items

Monitor, maintain, and improve the use of Arena PLM system for process efficiency, documenting, CM activities and tasks

Guide the Document Control Analysts with continuous learning, fine-tuning change management processes, administration of PLM system settings and license management

Manage and support ad hoc internal requests, projects, and initiatives

Act as an advocate and align with our company’s core values - Disruption, Integrity, Inclusion, Collaboration, Execution and WW Ops culture