Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Financial & Credit Risk Analysis:  Assess customer financial health and creditworthiness for WD global customer base.  This will encompass analysis of Financial Statements, conducting independent research, and applying analytical skills to make a valid assessment of risk. Expert on risk mitigation, credit insurance, letters of credit, factoring, short term financing/customer risk portfolios.

Internal Relationship Management:  Actively engage WD counterparts in Sales, Sales Operations, Pricing and in all segments of the WD supply chain to understand customers’ engagement model and requirements, develop the ability to anticipate future financial impacts.  Influence and shape the design of customer incentive and marketing programs in support of WD revenue growth and emerging product offerings. Expert on Quote to Cash business Process, Accounts Receivables and Sox Compliance.

External Relationship Management:  Engage directly with end customer to ensure healthy relationship dynamics as well as drive process improvements through the Order to Cash interaction.  Includes conflict resolution, problem solving and customer negotiations.

Problem solving across the cash conversion process:   Ensure accurate WD cash flow forecasting and effective Finance operations.  Manage escalations in the resolution of customer collections dispute resolution / reconciliations.   Includes compliance responsibility and data mining and analysis.