Customer Service Representative

Posted on Sep 19, 2024 by WaFd Bank
Clarkston, WA
Customer Service
Immediate Start
Annual Salary
Full-Time
Min:

USD $35,360.00/Yr.

Max:

USD $43,740.00/Yr.

Job Summary:

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!

Consider joining our team if you want:

An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another

To start a professional career with Monday through Friday work hours and weekends off

A career that provides opportunity for growth; promoting from within is our top priority

A comprehensive benefits package.

As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.

What you will need to succeed:

A smile and great attitude

Highly developed sense of integrity and strong work ethic

Personable and outgoing; able to talk with clients and build rapport and relationships

Great attention to detail and providing accurate service

Technically savvy; able to use multiple computer systems and ability to adapt to change

Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.

Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

Qualifications:

Education/Skills/Training:

High school diploma or approved equivalent.

Basic math skills, 10-key and keyboarding.

Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.

Well-developed smart phone and digital channel skills.

Must be organized and display excellent communication skills and a personable attitude.

Experience:

Previous work in retail, consumer service delivery, or client relations.

Benefits:

At WaFd Bank you get all of these great benefits!

Paid time off for vacation, sick days and holidays

Health insurance

Stock options

Generous 7% 401(k) employer matching*

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care spending plans

EEO Statement:

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at (phone number removed)

Reference: 201952667

https://jobs.careeraddict.com/post/95456043

Customer Service Representative

Posted on Sep 19, 2024 by WaFd Bank

Clarkston, WA
Customer Service
Immediate Start
Annual Salary
Full-Time
Min:

USD $35,360.00/Yr.

Max:

USD $43,740.00/Yr.

Job Summary:

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!

Consider joining our team if you want:

An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another

To start a professional career with Monday through Friday work hours and weekends off

A career that provides opportunity for growth; promoting from within is our top priority

A comprehensive benefits package.

As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.

What you will need to succeed:

A smile and great attitude

Highly developed sense of integrity and strong work ethic

Personable and outgoing; able to talk with clients and build rapport and relationships

Great attention to detail and providing accurate service

Technically savvy; able to use multiple computer systems and ability to adapt to change

Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.

Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

Qualifications:

Education/Skills/Training:

High school diploma or approved equivalent.

Basic math skills, 10-key and keyboarding.

Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.

Well-developed smart phone and digital channel skills.

Must be organized and display excellent communication skills and a personable attitude.

Experience:

Previous work in retail, consumer service delivery, or client relations.

Benefits:

At WaFd Bank you get all of these great benefits!

Paid time off for vacation, sick days and holidays

Health insurance

Stock options

Generous 7% 401(k) employer matching*

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care spending plans

EEO Statement:

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at (phone number removed)

Reference: 201952667

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test