Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care.  With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.  When you join us as a Scheduling Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

Coordinates follow up for additional prostate imaging/procedures

Answers incoming phone calls of patients and referring MD’s to schedule Tulsa procedures including all pre-operative procedures.

Obtain screening information and medical history of patients scheduled for Tulsa procedures.

Obtains proper insurance and patient information, collects signatures and ensures accuracy and completion of necessary documentation.

Contacts referring MD to obtain referral/ authorization prior to appointment date.

Notifies appropriate team member on patient’s arrival for Tulsa procedures.

Inform technologist and radiologist of special circumstances or accommodations needed for Tulsa procedures such as a patient who is extremely anxious or a patient taking blood thinners.

Provides patient Tulsa procedure appointment time, orientation, prep, after care instructions.

Collects and logs all payments and fees associated with the Tulsa procedures.

Assists radiologist with providing patients appropriate orientation for Tulsa procedure preparatory and safety protocols.

Responds to patient’s questions and concerns, and refer to supervisor when necessary, in an expedient manner.

Communicates delays in appointments in a timely fashion and offers rescheduling in circumstances where delays could be significant.

Coordinates with the Tulsa technologist and performing radiologist, urologist, and anesthesiologist for timely and effective care of patients

Contacts patient next day after Tulsa procedure to follow up

Obtains proper authorization and identification prior to release of confidential medical records and/or pathology results.

Uses clerical skills (e.g. filing, organizing, process incoming mail etc).

See that outside images and reports are obtained for radiologist review Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.

Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.

Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.

Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.

Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.

Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.

Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

You Are:

Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.

You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.

You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment. Demonstrates a high level of competency and ensures team members are safeguarding patient property and Patient Health Information.

To Ensure Success in This Role, You Must Have:

Must have high school diploma or general education degree (GED)

3-5 years of related Medical Imaging experience.

Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.

Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management.

Pay Range:

USD $19.00 - USD $21.00 /per hour

Shift:

Mornings

Shift Variations:

Monday - Friday, 8:30AM to 5:30PM or 8:00AM -5:00PM