Are you a caring person with a natural ability to put people at ease, develop relationships and ensure the highest level of customer care? If so, you belong at Bromford! We have been certified as a Great Place to Work organisation, and this is your opportunity to join us.

Being an Independent Living Scheme Officer is a challenging but hugely rewarding role empowering our customers to thrive in their homes. You’ll have regular customer contact, complete annual independent living reviews, manage communal repairs and be responsible for H&S checks on site.

The right person will be compassionate and patient and have a real understanding for the needs of older people. You will need to be visible to customers, visiting sites regularly, so it will require a good amount of travelling, but developing those relationships and providing that essential point of contact for our older residents makes such a difference.

This role is permanent, part-time working 16 hours per week, Monday-Friday, and subject to an enhanced DBS check. You’ll support customers at our scheme in Tewkesbury, Virginia Close (GL20 8PL). A full UK driving licence is required as you may need to support other schemes from time to time.

You will be someone who:

* Is curious and don’t shy away from having difficult conversations

* Is tenacious and resilient - doing what it takes to achieve the right outcome

* Has a track record of being self-motivated, flexible and able to manage your own workload

* Has a reputation for first rate influencing, negotiating and relationship building skills.

* Has experience of working with older people, in a customer focused environment

* Has experience of understanding and working within policies, procedures, and code of conduct

The closing date is Monday 30 September with interviews taking place at our Shannon Way office, Tewkesbury.

If you would like to join our friendly team and work at an organisation rated as a Great Place to Work, apply today