Purpose of the Role:

Responsible for the day to day running of a small team of specialised test technicians testing and repairing to component level complex high value electronic products in small/medium volumes. The products are mainly used in motorsport and high-end automotive applications where the highest quality and reliability standards are paramount.

Role Dimensions:

Team management responsibility for 8 direct reports. Role will require overtime during peak periods or as projects demand.

Principal Accountabilities:

Manages team to achieve objectives and may act as technical lead on specific projects/work.
Allocates resources and forecast resource and capability requirements for projects, liaising with key stakeholders.
Inputs to planning and resource forecasting. Sets and organises the priorities and direction for the team. Distributes work in line with project/business requirements.
Plans, schedules and inputs to delivery of multiple concurrent projects (may work alongside Project Manager) in line with business imperatives.
Provides input into proposals, manages, and communicates stakeholder requirements, resolves issues and makes decisions in line with business plans; ensures own understanding and that of the team.
Leads and delivers in test activities following instructions and processes to ensure technology is delivered effectively, efficiently, on-time, to specification and in a cost-effective manner.
Supervises and provides support to test technicians.
Use of standard bench top test equipment such as oscilloscopes, function generators, multimeters etc.
Ability to fault find electronic circuits and assemblies to component level.
Follows and communicates understanding of test procedures, processes, and technical documentation.
Completes own work unsupervised and facilitates the work and activities of others; may coordinate work beyond own area.
Acts as a lead, proposes improvements to processes and coordinates the work of others.
Performs/prepares test activities during product manufacturing.
Provides clear technical input.
Provides guidance on different approaches to development and delivery of solutions/systems that could yield better results.
Actively mentors staff to increase quality.
Leads and delivers in production and inspection activities following instructions and processes to ensure products are delivered effectively, efficiently, on-time, to specification and in a cost effective manner.
Follows and communicates understanding of production procedures, processes and technical documentation.
Works autonomously within established procedures and practices.
Maintains Test documentation to achieve full standards of traceability.
Fully contributes to the process of continuous improvements and company goal of achieving zero defects in accordance with ISO9001 certified quality management systems requirements.
People management responsibility, including setting clear goals, objectives and expected behaviours, agreeing development plans and regularly reviewing performance.
Develops team both technically and in relation to their performance in the team, regularly reviews progress and undertakes performance reviews.

Skills and Experience:

Previous experience leading a team of technicians.
Be a good communicator with the ability to capture information quickly and accurately.
Have good interpersonal skills and able to engage with a broad range of external customers and internal stakeholders.
Have a good understanding of both mechanical and electrical systems.
PC literate and proficient in Microsoft Office tools, to formalise concise but precise reports at the highest standard of presentation.
Team work driven, and able to cope with tight deadlines under pressure.
General understanding of industry standards and regulations to ensure guidelines are followed and machinery and equipment are operated safety.
Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job expertise.
Good time management.
Good attention to detail to allow you to maintain or exceed high levels of production/test standards and efficiency.
Ability to fully contribute to the process of continuous improvements.
Good understanding of working in similar high technology environment.
Experience in customer facing roles, demonstrating an ability to represent the company during high-paced development.

Personal Attributes:

Highly motivated with a hunger to learn new processes.
Demonstrates a collaborative approach by sharing accurate and meaningful information and ideas openly with others.
Develops positive working relationships by being open about their work and involving others where possible and by supporting others in
Seeks feedback from key stakeholders to better understand how well delivering against expectations.
Demonstrates personal ownership for delivering their role, their learning and their career by proactively managing each.
Asks questions to better understand the business and the needs of the business.
Accepts responsibility for delivering own area of work and results, even if difficulties arise.
Demonstrates ability to be flexible and adapt thinking and approach quickly as required in the circumstances.
Regularly requests feedback and measurement on how well stakeholder needs, including peers, are being met