Care First Recruitment Ltd. are currently seeking experienced Neighbourhood Advisor, with previous Local Authority experience, to work in Central/West London, in W10

Job Duties:

The role involves assisting the Neighbourhood Management Team deliver an effective Neighbourhood Management service and supporting the Neighbourhood Services Coordinators in providing the best service possible for our residents

This is done by building and maintaining a close working relationship with key teams and services, such as capital works, caretaking, income, repairs, social services, mental health and fraud team as well as other statutory and non-statutory agencies

** Collaborating with the Housing Assistants and Neighbourhood Service Coordinators to provide telephone duty cover and relevant queries, at reception regarding tenancy matters

** Investigating and managing low grade anti-social behaviour cases and adhering to the Councils anti-behaviour social behaviour policies, procedures and all relevant legislation

** Managing and monitoring emails, cases and tasks received into Neighbourhood Management CRM queues to individual team members

** Carrying out tenancy visits on a regular, targeted and pro-active basis, ensuring tenancy conditions are met

** Carrying out viewings, completing signups and carrying out any relevant Lettings functions

** Carrying out forced entries to ensure the Council’s health and safety obligations are met

** Ensuring that the Neighbourhood Team are compliant with Fire Risk Assessment actions

** Assisting the Neighbourhood Service Coordinators and Management Team with any ad-hoc requests

You are required to have a minimum of 2 years' experience with a Local Authority.

Job Type: Temporary contract

Contract length: 3 months (may be extended)

Pay: Approx. £20 p/hour

Expected hours: 36 per week

Schedule: Monday to Friday

Experience: Neighbourhood advisor/services in a Local Authority: 2 years (required)

Licence/Certification: Basic or Enhanced DBS certificate (required)

Ability to Commute: London (required)

Work Location: In person