Network Engineer - CCNP/Datacentre/Financial Services
Commutable distance from Derby c2-3 days per week.
£50,000 to £60,000 plus benefits and training.
Funded future training and certfications

We are are looking for an experienced network engineer to join our clients Professional Services consultancy network engineering team.
This is an exciting opportunity to join a small startup company within a cloud and network infrastructure consultancy.

You will be responsible for projects, changes, support and even some pre-sales therefore empowering you to develop further into a well rounded network/cloud engineer.
If you are someone that can use technology within the networking and cloud space on top of enthusiasm to provide outcomes for our customers then you could be the person to help drive this business forward!
Amazing opportunity to work closely alongside a Senior industry mentor, working on very interesting projects. Ongoing training provided and certfications will be funded. Be part of the early growth of a new Professional Sevrices provider.

Vision

• Provide excellence in terms of high-quality solutions to UK wide customers.
• Educate both existing and potential clients in technology and perform best practice solutions.
• Become a trusted advisor within the tech industry.

Responsibilities:

• Represent the consultancy as a network/cloud engineer providing support operations, assisting with projects, assisting with designs/implementation and pre-sales.
• Maintaining relationships with existing clients.
• Work closely with other MSPs and technology partners to ensure agreed service levels are being met.
• Ensure the provision of stable and secure communications infrastructure within agreed service levels.
• Provide 2nd and 3rd line support services to ensure timely resolution of assigned incident and problem tickets.
• Plan and implement managed changes and maintenance works to IT infrastructure, involving other internal or external service providers as required and following internal change management processes.
• Quality Assurance, where relevant, of change management (RFC) documentation pertaining to voice, data, cloud, automation and security infrastructure.
• Ensure sufficient capacity at all times through proactive monitoring of the network, maintenance of relevant information, reporting and documentation systems and by exposure to changes to systems and business requirements.
• Contribute capacity planning expertise to project activities in order to ensure that sufficient capacity is available to support the planned introduction or extension of services.
• Ensure environments are pro-actively monitored/tuned to maintain service availability and performance.
• Use, and maintain the network management systems, providing reporting data and statistics as required to IT management and to support project planning and development.
• Assist in providing technical support and direction to project and development teams as required.
• Contribute to the future direction of infrastructure through keeping up to date with emerging industry developments and trends (eg automation).
• Ensure infrastructure is secured and managed in line with the standards and governance frameworks, providing supporting information to underpin this as required.
• Ensure support processes are defined and continuously reviewed, appropriate documentation created and training requirements are identified. Where appropriate prepare and deliver cross team training.
• Manage infrastructure assets ensuring the correct balance of proactive & reactive maintenance, to deliver optimum service levels.
• Ensure compliance to IT governance processes. Following, defining and improving process and procedures to ensure full compliance to governance requirements.
• Adhere to the Change Management processes; ensuring changes are implemented with minimal business impact where possible and to ensure risk and impact is considered. Define the critical application events to understand the impact/key aspects of Application/Infrastructure changes.
• Participate in design and technology reviews and provide documentation where needed.
• Resolve incidents and service requests within SLA's to deliver optimum service to businesses with management of any third parties or partners.
• Work closely with Incident and Problem Managers on Issues/Investigations/RCA and Resolutions.
• Escalate issues promptly and effectively - completing the required documentation needed to pass to other Resolver Groups or teams.
• Implement strategies to manage the scalability and growth of a rapidly expanding environment.
• Be able to cover on call, shift and weekend work as and when required.
• Be willing to travel upon the needs of a requirement.

Must have skills experience

• Cisco CCNP certified/level
• Ideally 3 years experience within the networking or cloud sector
• Routing and switching knowledge
• Detailed knowledge of IOS/NX-OS
• Enterprise/Financial Services Networks
• Cisco Datacentre/Nexus range
• Palo Alto Firewalls
• Have worked for a consultancy/MSP/VAR

Nice to have skills/experience:

• WAN technologies (VPLS/MPLS/BGP)
• Cisco ASA Firewalls
• Fortinet/Fortigate Firewalls
• VPN configuration and management
• NetScaler Load Balancers
• Solarwinds/Logic Monitor
• Cloud knowledge (Azure/AWS) - Certificates would be beneficial
• Infrastructure documentation
• Network design and implementation
• Cisco ISE
• Strong communication skills
• Highly motivated and enthusiastic
• Analytical skills

Benefits

• Hybrid working
• Potential for performance bonus' for exceptional effort.
• Company provided laptop and phone.

But having these benefits mean a few things are crucial -

• You need a fast, stable Internet connection.
• You must be fluent in English.

Network Engineer - CCNP/Datacentre/Financial Services
Commutable distance from Derby 3 days per week.
£50,000 to £65,000 plus benefits and training.
Funded future training and certfications