Job Description

Reports To: Event Captain/Event Manager

General Purpose: The Event Server is committed to great customer service and has a passion for promoting 21c Museum Hotels. The Event Server is thorough, task-oriented, can effectively complete tasks of varying importance and can dependably hop into any position within their department at any given time. The Event Server is willing and able to be a part of a diverse work force serving a diverse clientele and can relate to people from a variety of backgrounds.

Specific Responsibilities:

Hands on execution of event while working with other B&C teammates

Interacts with Event Captains and Event Manager throughout function to ensure excellent event service.

Fulfills any and all set-up and tear down of events per BEO, Req sheet, and Event Captain.

Executes excellent customer service to all guests in hotel/restaurant, not just those attending event.

Takes orders from guests, serves food and drinks, and clears tables as necessary.

Follows the steps of service for each specific type of event.

Demonstrates knowledge of procedures, terminology and techniques used in the B&C department.

Demonstrates knowledge of ingredients of all food and beverage items served and available for the function.

Knows hours, features and services offered by 21c Museum Hotels.

Demonstrates a positive, proactive and motivated attitude in any situation.

Able to work in a team for large events and solo for smaller meetings.

Reports to work on time and ready to work scheduled shift.