Solutions Engineer, Customer Experience

Posted on Sep 19, 2024 by VusionGroup
Coppell, TX
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description

We build. We create impact. 

As a Solutions Engineer, Marketing & Customer Experience on the North American Marketing team, you will play a crucial role in shaping how customers experience our technology. You will make a positive impact by:

Managing the deployment of new immersive experiences within multiple activation environments with the ability to expertly showcase various IoT, Cloud, Hardware and Software solutions.

Organizing customer demos at the experience center, events and showrooms ensuring that all solutions are fully operational and set up to deliver an immersive and optimal customer experience with our technology

Acting as the technical and solution expert for marketing projects, providing insights and feedback to product teams when new features or enhancements are needed.

Partnering with technical architects and solution engineers to learn new technologies

Collaborating with the marketing team to design and implement technology solutions for Customer Experience Centers, showrooms, events and tradeshows.

Translating marketing needs and collateral into technical terms and drive team efforts to design, build, and manage technology solutions that enhance our marketing initiatives.

Customizing solutions to meet marketing needs and integrate data into our cloud platform.

Tracking and documenting every part of the implementation process for marketing solutions.

Managing direct and indirect communications related to assigned marketing projects, notably with key stakeholders both internally and externally.

Reference: 201923505

https://jobs.careeraddict.com/post/95432163

Solutions Engineer, Customer Experience

Posted on Sep 19, 2024 by VusionGroup

Coppell, TX
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description

We build. We create impact. 

As a Solutions Engineer, Marketing & Customer Experience on the North American Marketing team, you will play a crucial role in shaping how customers experience our technology. You will make a positive impact by:

Managing the deployment of new immersive experiences within multiple activation environments with the ability to expertly showcase various IoT, Cloud, Hardware and Software solutions.

Organizing customer demos at the experience center, events and showrooms ensuring that all solutions are fully operational and set up to deliver an immersive and optimal customer experience with our technology

Acting as the technical and solution expert for marketing projects, providing insights and feedback to product teams when new features or enhancements are needed.

Partnering with technical architects and solution engineers to learn new technologies

Collaborating with the marketing team to design and implement technology solutions for Customer Experience Centers, showrooms, events and tradeshows.

Translating marketing needs and collateral into technical terms and drive team efforts to design, build, and manage technology solutions that enhance our marketing initiatives.

Customizing solutions to meet marketing needs and integrate data into our cloud platform.

Tracking and documenting every part of the implementation process for marketing solutions.

Managing direct and indirect communications related to assigned marketing projects, notably with key stakeholders both internally and externally.

Reference: 201923505

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