At City Wide Facility Solutions, we’re always looking for A-level talent. Imagine an organization where people wake up every morning inspired to grow, be excellent and make an impact. Our passionately engaged A-Team works collaboratively in a fast-paced culture that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun!

City Wide is looking for Account Managers to lead the execution of client engagement, retention, ascension and referral initiatives, resulting in raving, loyal advocates who become life-long partners. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k-$130k+!

What you will do...

Serve as a focal point of contact for clients to ensure work performed satisfies company and client quality standards;

Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;

Be the voice of the client as you direct Account Manager(s) how to work with Independent Contractors, and crew members to meet/exceed client expectations;

Lead the execution of company policies and procedures associated with client service levels.

You are the Superstar we are looking for if you...

Have a passion for building strong client relationships and creating an exceptional customer experience

Are a self-starter and confident in your instincts- you are not afraid to tackle a challenge, even if it’s new

Are flexible and resilient when faced with rapid-fire demands on your attention

Are proactive, forward-thinking and have the ability to “think on your feet”

Can juggle multiple priorities, excel at being organized and are technologically savvy

Aren’t afraid to voice your opinion to make something better

Solve problems proactively

Bring previous service industry experience

Requirements

1+ years of operations, sales, or customer service experience

Previous management experience a plus

Bachelors Degree (Business, Engineering or related field) is preferred

Excellent verbal and strong written communication skills.

Proficient in Microsoft Office and knowledge of CRM database.

Ability to travel on a daily basis to client locations.

Benefits

City Wide Facility Solutions offers:

Monday- Friday Work Week

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k) with match

15 Days PTO (Paid Time Off)

Vacation Pay

$450 Car Allowance

Family Leave

Training & Development

Wellness Resource