Service Advisor / Car Dealership

Start: ASAP

Location: Guildford

Pay: £12 per hour

Contract: 6-8 weeks

Hours: 45, Monday to Friday 8am-6pm

The Role

Point of contact for customers whose vehicles are in for servicing, MOT’s and repairs.
Keep customers informed of progress and advise of extra work if required.
Booking in vehicles for recalls
Letting customer know vehicles are ready for collection.
Organise car loan bookings.
Process payments for the services required.
Being the first point of contact when customers enter the establishment and ensuring they have a warm and welcome introduction.
Communication with customers through a variety of platforms to update them on the status of their vehicle as well as making them aware of any extra work needed and upselling any additional products.
Working effectively with a team of highly skilled technicians to priorities customers wants and needs whilst adhering to a demanding schedule.
Built personal relationships with customers, making sure they felt heard and valued throughout their experience with the company.

If this vacancy is of interest to you apply now and a member of our resourcing team will be in touch. Alternatively you can send your up to date CV directly to our recruiting team on the email below.

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