Part-time) Technical Sales Support Administrator

South London - Office based

Part time - 29 Hours/ £29,000

Annual bonus + lots of other exciting benefits

Are you an experienced Technical Sales Support Administrator?

Role Responsibilities for Technical Sales Support Administrator

Communicate and talk to customers and other team members (sales managers/service engineers) every day by phone or email

Review and respond to customer requests quickly, making sure to give them the right information on a timely basis

Help answer customer questions and make sure they understand our products and services

Create and check quotes for customers, making sure everything is correct and follows company rules

Send quotes to customers and make sure the right salesperson follows up if needed

Handle customer orders using our computer system

Let the warehouse team know about any changes in customer orders

Prepare and send documents customers need, like shipping labels and documents etc

Process returns and credits when needed

Keep customers updated on their orders

Collect important safety information and complete checklists for orders

Work well with others to help the sales and service teams succeed

Share important project information with the team

Look for ways to make our processes better for both our team and our customers

Double-check quotes to make sure prices are correct before they are sent out

Technical Sales Support Administrator Professional Experience & Education Requirements

Proficient in Microsoft Office '' Word & Excel

Experience of working within an ERP system

Ability to identify component parts from drawings

Experience from a Mechanical engineering environment would be beneficial/preferred

Important '' know about export rules after/post Brexit

Ability to work with others and be part of a fast moving team

Strong communication skills with both internal coworkers and external customers

If you wish to be considered for this Technical Sales Support Administrator role, please reply with your CV attached to

Unfortunately, we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website