Air Import Operator - Freight Forwarder

Progressive Freight Forwarder looking to add an Air Import Operator to their team, busy, exciting working environment promoting development and progression!

Job Description

* The position would be a complete start to finish role, to include but not limited to:

* Arranging import shipments from worldwide origins.

* Arranging collections with selected transport companies.

* Liaising with clients and other branches,sales departments, hauliers, etc.

* Providing excellent customer service to import customers.

* Handling order traces, checking BOLs, AWBs, commercial invoices, processing pre-alerts from overseas offices.

* Good negotiating skills.

* An in-depth customs knowledge and the ability to complete import customs entries

* Experience at communicating with shipping lines, airlines and transport companies.

Candidate Specification

* Minimum 2 years experience in a similar function in the freight forwarding industry.

* Team player together with ability to work on own initiative.

* Tactfully handle customer queries / excellent telephone manner.

* Stay calm and focused under pressure.

* Willingness to work occasional overtime.

* Understanding of ocean imports would be an advantage.

Package

* Basic Salary 32k - 40k (dependent on experience)

* Bonus paid 2x annually

* 37.5 hours per week

* Monday to Friday (Apply online only)hrs

* Paid overtime

* 25 days holiday plus bank holidays