Eye4 Recruitment are working with a client that is continuing growing, has an exciting brand, based near Guildford in luscious offices in a stunning location. Were looking to recruit for several positions one of them being this role a Customer Service Advisor.

RESPONSIBILITIES:

* Respond to calls, incoming emails and ensure queries and orders are dealt with promptly and professionally

* Input customer orders

* Complete credit/collection requests and consult with the relevant department

* Manage customer sales history and update their purchases preferences as required

* Establish and maintain good working relationships with internal and external customers

* Communicate important feedback from customer to Key Account Manager

* Provide after-sales support to the Key Account Manager and assist the Business Development Managers in the absence of the Sales Administrators

* Undertake any other tasks which can be reasonably expected in relation to the role

KNOWLEDGE, SKILLS & EXPERIENCE:

* Experience of working in a similar support role

* Excellent communication and listening skills.

* Excellent customer service skills

* A polite and friendly manner

* Enjoys working under pressure to meet deadlines.

* Work collaboratively with colleagues to build team spirit and purpose.

BENEFITS:

* Westfield Health cash

* Life Assurance

* Staff Referral Scheme

* Free onsite parking

* Cycle to work scheme

* Employee discount

* Life insurance