Overview:

Earn $35,000 - $65,000 MINT dentistry is looking for exceptional sales people to join our team and help us continue to grow! The Sales Coodinator role is an internal sales position that serves MINT patients and team members by reminding patients of their treatment needs and persuading them to take action. This position requires someone who excels in a fast paced, dynamic environment who has exceptional multitasking skills, loves interacting with customers and making a positive impact, and is driven to see the success of the entire team! Base Pay is $15-$17/hr plus an uncapped monthly commission bonus

MINT dentistry is one of the fastest growing dental companies in the United States. Our mission is to make people want to go to the dentist, and people do want to come to MINT. If you are looking for a fun, fast, and exciting place to work that will challenge you to grow, reward talent and effort, a place of unimagined career possibilities, MINT wants to talk to you. Apply today and see how We Make Sexy Teeth! 

Responsibilities:

Warm calling and making multiple outbound calls to potential patient

Discovering patient needs and providing solutions, support, and de-escalation

Presenting and delivering information to the patient 

Answer potential customer questions and follow up call questions 

Maintains a strong working knowledge of all call center and scheduling processes

Met sales goals and KPI as assigned by supervisor 

Record information from patients 

Maintain call lists to enhance sales activities 

Completes and updates all sales forms and report to ensure timely flow of sales information 

Attends all sales and department meetings and training 

Responsible for increasing patient retention 

Assess associates demeanor, technical accuracy, customer service performance, and conformity to Mint Dentistry’s policies and procedures. 

Demonstrates a high level of customer service and problem-solving skills

Communicates consistently in a positive and professional manner

Stays up to date on the latest process changes

Follow daily schedules and processes established

Actively participate in meetings and share information

Maintain a positive attitude in all interactions and feedback sessions with agents

Treat each patient with professional customer service using an upbeat tone and empathetic manner

Maintain sales goals as assigned by supervisor 

Audit office schedules based on operational guidelines, as assigned by supervisor

Perform other duties as assigned

Qualifications:

GED or highschool diploma

Sales experience preferred 

Bilingual in English/Spanish preferred

Prior telemarketing or call center experience preferred 

Basic knowledge of dental procedures preferred

Knowledge of Open Dental practice management software preferred 

Excellent call management and communication skills 

Excellent customer service skills 

Excellent organizational and problem solving skills 

Skillful at time management, prioritizing, and multitasking

Detail oriented

Ability to work cooperatively with a group of individuals and communicate effectively

Outstanding positive attitude and demeanor

Professionalism in all aspects of job

Good grooming and professional image

Strong interpersonal and relationship building skills

Strong computer skills and the ability to learn new programs as required

MINTCORP