Front Desk Coordinator

Posted on Sep 18, 2024 by Floyd's 99 Barbershop
Chicago, IL
Hospitality
Immediate Start
Annual Salary
Full-Time
Overview:

Floyd's Barbershop is looking for a Customer Service Coordinator to join our team. Are you an outgoing, customer-focused multi-tasker? If so, we would love to speak with you! 

What's in it for you? 

Hourly pay of $16.25-17.75/hour 

Monthly bonus potential 

Full health benefits for full-time employees (Medical, Dental, Vision)

Employee Assistance program (discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more)

Ongoing opportunity for growth 

Fun and relaxed environment where individuality is not only embraced, but celebrated

Free Services monthly

Discounts on product

Locations nationwide should you ever want or need to relocate

Responsibilities:

Customer Service Coordinator Responsibilities: 

Answer shop phones, make reservations, answer questions regarding our services, quote wait times, and take necessary messages for staff

Communicate service pricing, providing quotes, and upselling retailing and services as needed

Participate in company initiatives and ongoing promotions

Provide a high level of support and customer service for clients & team members 

Follow all cash handling procedures when counting cash for opening and closing shifts and creating deposits for the banking process

Maintain the organization of the front desk at all times

Perform cleaning duties throughout shift to ensure company brand standards

Ensure shop equipment and supplies are stocked and organized

Assist with retail presentation and stocking

Qualifications:

Customer Service Coordinator Qualifications: 

2+ years of experience in a customer facing role within Retail, Hospitality, or the Beauty Industry is required

Experience in a fast-paced environment

Strong desire to help others and team-focus

Excellent phone and in-person communication skills with both clients and coworkers

Ability to organize, prioritize, and follow up effectively

Ability to work a flexible schedule; including nights and weekends

Critical thinker who can maintain confidentiality, be concise, and very detail-oriented

Reference: 201765090

https://jobs.careeraddict.com/post/95412080

Front Desk Coordinator

Posted on Sep 18, 2024 by Floyd's 99 Barbershop

Chicago, IL
Hospitality
Immediate Start
Annual Salary
Full-Time
Overview:

Floyd's Barbershop is looking for a Customer Service Coordinator to join our team. Are you an outgoing, customer-focused multi-tasker? If so, we would love to speak with you! 

What's in it for you? 

Hourly pay of $16.25-17.75/hour 

Monthly bonus potential 

Full health benefits for full-time employees (Medical, Dental, Vision)

Employee Assistance program (discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more)

Ongoing opportunity for growth 

Fun and relaxed environment where individuality is not only embraced, but celebrated

Free Services monthly

Discounts on product

Locations nationwide should you ever want or need to relocate

Responsibilities:

Customer Service Coordinator Responsibilities: 

Answer shop phones, make reservations, answer questions regarding our services, quote wait times, and take necessary messages for staff

Communicate service pricing, providing quotes, and upselling retailing and services as needed

Participate in company initiatives and ongoing promotions

Provide a high level of support and customer service for clients & team members 

Follow all cash handling procedures when counting cash for opening and closing shifts and creating deposits for the banking process

Maintain the organization of the front desk at all times

Perform cleaning duties throughout shift to ensure company brand standards

Ensure shop equipment and supplies are stocked and organized

Assist with retail presentation and stocking

Qualifications:

Customer Service Coordinator Qualifications: 

2+ years of experience in a customer facing role within Retail, Hospitality, or the Beauty Industry is required

Experience in a fast-paced environment

Strong desire to help others and team-focus

Excellent phone and in-person communication skills with both clients and coworkers

Ability to organize, prioritize, and follow up effectively

Ability to work a flexible schedule; including nights and weekends

Critical thinker who can maintain confidentiality, be concise, and very detail-oriented

Reference: 201765090

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