Client Services Manager

CV-Library

Posted on Sep 18, 2024 by CV-Library
London, United Kingdom
Education
Immediate Start
£40k - £42k Annual
Contract/Project
Client Services Manager (12-month FTC)
£40K-£42K Basic Salary
London/ hybrid

A brilliant opportunity to join a well-established membership body, who require a Client Services Manager to work closely with their new and existing clients to develop and maintain relationships, whist managing the effective delivery of in-company training programmes and promoting the launch of new learning products to existing and prospective clients.

Responsibilities

* Develop and maintain client relationships to assess and meet their training needs

* Manage trainer selection, briefing, and contract negotiations with trainers and clients

* Invoice clients and provide trainers with purchase order numbers before courses

* Recruit new trainers to ensure a wide range of subjects for in-company customers

* Build blended learning solutions to enhance training effectiveness.

* Generate new business opportunities by researching key segments and understanding their needs

* Develop the in-company pipeline to reflect new market opportunities

* Collaborate with the Marketing team to create and execute marketing campaigns

* Collect and update testimonials from in-company courses

* Communicate with prospects to build relationships and attract new customers

* Work with the Head of Training and Development to assist in the planning and development of open training programmes

* Facilitate the smooth execution of online training courses by supporting both speakers and delegates

* Implement effective marketing and materials to promote courses, including utilising social media

Skills

* A confident communicator with the ability to manage and develop client relationships

* A proactive and commercial approach to identifying new opportunities to promote the learning products

* The ability to think creatively and originally to grow business and generate new business

* Self-motivated, positive, and assertive in working with others at all levels

* Excellent verbal and written communication skills with good attention to detail

* Team player with the ability to use own initiative

Experience

* A minimum of 3 years’ experience working within a learning and development role, providing support to external clients

* Experience of coordinating learning events, liaising with trainers or suppliers

* Educated to degree level is desirable

Blue Eskimo is the leading provider of specialist recruitment for the Learning and Development, e-learning and Training sectors. We provide interim, fixed term contract and permanent roles for multiple disciplines. These include Learning and Development Managers, e-learning Business Development Managers, E-learning Instructional Designers, Elearning Project Managers, Learning Technology Managers, Training Operations Managers, Training and e-learning Consultants, IT Trainers & Soft Skills Trainers

Reference: 222342343

https://jobs.careeraddict.com/post/95403682
CV-Library

Client Services Manager

CV-Library

Posted on Sep 18, 2024 by CV-Library

London, United Kingdom
Education
Immediate Start
£40k - £42k Annual
Contract/Project
Client Services Manager (12-month FTC)
£40K-£42K Basic Salary
London/ hybrid

A brilliant opportunity to join a well-established membership body, who require a Client Services Manager to work closely with their new and existing clients to develop and maintain relationships, whist managing the effective delivery of in-company training programmes and promoting the launch of new learning products to existing and prospective clients.

Responsibilities

* Develop and maintain client relationships to assess and meet their training needs

* Manage trainer selection, briefing, and contract negotiations with trainers and clients

* Invoice clients and provide trainers with purchase order numbers before courses

* Recruit new trainers to ensure a wide range of subjects for in-company customers

* Build blended learning solutions to enhance training effectiveness.

* Generate new business opportunities by researching key segments and understanding their needs

* Develop the in-company pipeline to reflect new market opportunities

* Collaborate with the Marketing team to create and execute marketing campaigns

* Collect and update testimonials from in-company courses

* Communicate with prospects to build relationships and attract new customers

* Work with the Head of Training and Development to assist in the planning and development of open training programmes

* Facilitate the smooth execution of online training courses by supporting both speakers and delegates

* Implement effective marketing and materials to promote courses, including utilising social media

Skills

* A confident communicator with the ability to manage and develop client relationships

* A proactive and commercial approach to identifying new opportunities to promote the learning products

* The ability to think creatively and originally to grow business and generate new business

* Self-motivated, positive, and assertive in working with others at all levels

* Excellent verbal and written communication skills with good attention to detail

* Team player with the ability to use own initiative

Experience

* A minimum of 3 years’ experience working within a learning and development role, providing support to external clients

* Experience of coordinating learning events, liaising with trainers or suppliers

* Educated to degree level is desirable

Blue Eskimo is the leading provider of specialist recruitment for the Learning and Development, e-learning and Training sectors. We provide interim, fixed term contract and permanent roles for multiple disciplines. These include Learning and Development Managers, e-learning Business Development Managers, E-learning Instructional Designers, Elearning Project Managers, Learning Technology Managers, Training Operations Managers, Training and e-learning Consultants, IT Trainers & Soft Skills Trainers

Reference: 222342343

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Client Service Manager

West End, Greater London, United Kingdom

Client Service Manager

Kingston upon Thames, Greater London, United Kingdom

Client Services Manager

Stoke Prior, Worcestershire, United Kingdom