Retail Area Manager
Hull, East Yorkshire

About Us

We are Dove House Hospice, a local hospice that have been providing end-of-life care for people in Hull and East Yorkshire for over 40 years.

Dedicated to our patients and their families, our unique person-centred care focuses on the needs of the person we are caring for, not just their illness, and our staff are committed to making staying at Dove House a home from home experience.

We are now looking for a Retail Area Manager to join our team on a full-time, permanent basis.

The Benefits

- Salary of £33,763 - £37,839 per annum
- 22 days’ annual leave plus bank holidays, plus 2 days for the Christmas division shut down
- Group Personal Pension scheme
- Enhanced Maternity, Paternity, Adoption and Shared Parental Leave pay
- Death in service insurance cover of 3 x annual salary
- Up to 6 months’ full occupational sick pay
- Free onsite parking at Dove House Hospice, Chamberlain Road
- Access to Health Services Discounts
- Access to a Christmas savings club

This is a fantastic opportunity for a proactive retail or commercial professional with experience managing a chain of multi-site stores or businesses to join our compassionate and dedicated organisation.

You’ll have the chance to be an ambassador for our vital hospice, using your passion for charity retail to foster a motivated team, engage with local supporters and promote our vision of compassionate care for every patient.

So, if you want to help drive the success of our retail operations and raise crucial funds for our hospice services, then apply today.

The Role

As a Retail Area Manager, you will oversee the day-to-day operations of multiple retail stores, driving sales and ensuring high standards of customer service.

You will be responsible for managing staff and volunteers, developing strategies to enhance profitability and acting as a brand ambassador to promote the mission and values of our organisation within the local community.

Ensuring financial targets are met, you will develop and implement strategies to increase sales and profitability, manage budgets and recruit, train, and support shop managers, staff and volunteers.

Additionally, you will ensure compliance with our policies, manage stock levels and co-ordinate visual merchandising and marketing efforts to enhance store appeal.

Additionally, you will:

- Monitor store performance and provide regular reports to the Head of Retail
- Build relationships with local communities and engage in fundraising activities
- Oversee customer feedback management and ensure continuous improvement

About You

To be considered as a Retail Area Manager, you will need:

- Experience in retail, charity retail or the commercial sector
- Experience managing a chain of multi-site stores or businesses
- Experience managing and developing staff
- Experience developing, understanding and implementing financial targets
- Experience using EPOS systems and analysing sales data
- A full, valid driving licence and access to a car

Please note, you will be required to work some weekends and evenings and be part of the on-call rota.

Other organisations may call this role Regional Retail Manager, Area Sales Manager, Multi-Site Manager, Territory Manager, Retail Operations Manager, Regional Store Manager, or Area Operations Manager.

Webrecruit and Dove House Hospice are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for an impactful role as a Retail Area Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency