Job Description

Purpose:

Enhances the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles.

Duties and Responsibilities:

·       Valets vehicles to and from service lane, service stalls and parking lot as needed

·       Sweeps, mops, and cleans service areas including driveway, sidewalks, lunch room and technician stalls. Will require use of floor machine for some tasks

·       Cleans bathrooms and restocks paper supplies as needed

·       Empties and cleans all trash receptacles, inside and out

·       Removes old scrap parts from the shop

·       Cleans oil storage tanks, drains and disposes of oil filters

·       Assists technicians with oil and water spills and emptying drain tubs

·       Runs errands as directed by foreman

·       Understands with OSHA Right-to-Know regulations and uses proper eye, hand, and body protection when using products that require protection

·       Drives customers to their homes or places of business and picks them up after their vehicle is repaired

·       Uses good judgment and safe driving skills

·       Keeps a timely shuttle route

·       Assists passengers getting in and out of vehicles

·       Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service

·       Keeps a record of trips including names of passengers and destination or pick-up point

·       Notifies dispatcher or service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance

·       Maintains a professional appearance

·       Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.