Senior Sales Administrator | £27k to £30k | Long Eaton | Fully Office Based
8:30am to 4:30pm, Monday – Friday | Permanent

We are currently recruiting for an experienced and charismatic Sales Administrator to join a thriving business based in Long Eaton. The successful candidate will have previous experience of managing the customer journey from start to finish, as well as processing invoices and driving business growth!

Job Purpose

Support Manager to ensure that we manage, report and control rental agreements, sale of new and used vehicle to dealers and customers. Ensure records and data for all vehicles are complete and correct, process orders and invoices and prepare accurate and timely reports for senior management to enable effective business decisions to be made. Check that rental agreements/orders are in line with sales protocol.

What we're looking for:

- Good Management skills, have worked at a Senior level
- Proven experience in sales administration or a related field
- Excellent organisational, communication, and multitasking skills
- Proficiency in CRM software and MS Office Suite
- A proactive, problem-solving mindset with a strong attention to detail and a customer-first attitude
- Ability to work collaboratively in a fast-paced environment and adapt to changing priorities

The finer elements of the role include:

- Handle customer inquiries, process orders, and ensure timely delivery of products/services
- Maintain accurate records of sales activities, customer interactions, and financial transactions in the CRM system
- Identify opportunities to streamline sales processes and enhance efficiency
- Serve as a liaison between sales, marketing, and other departments to ensure seamless operations
-Supervise the team, circa 4+ staff, with support from the Manager, including one to one’s and appraisal of performance if required
- Raise queries directly with Management/Salesman team on all issues outside of Sales Protocol
- Ensure sales commissions are recorded accurately and the monthly reporting is raised timely for payroll and agreed with the Sales team
- Support & cover in the Preparation of monthly reports/KPI’s and month end reconciliations and develop new reporting to identify areas for improvements
- Updating of KPI log to monitor timescale of order received from customer to order placed with suppliers
- Develop new procedures, improvements, and controls to improve profitability
- Manage and monitor/ record 3rd party leasing arrangement of vehicles. Ensure any requirement to re-purchase of vehicles are actioned
- Ensure they are working with credit control to ensure sales packs have been pre credit approved, and the correct customer/accounts are recorded

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