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SOC Analyst (3rd Shift)

Posted on Sep 21, 2019 by Request Technology - Connor Roettig

Albuquerque, NM 87101
IT
Immediate Start
$65k - $80k Annual
Full-Time

SOC Analyst (3rd Shift)

As our 3rd shift SOC analyst, you will be responsible for assisting internal and external customers in network surveillance, referring of technical problems, processing customer tickets, communicating with Telco carriers, and interaction with hardware vendors and partners. You will also be supporting, configuring, troubleshooting, and maintaining our customers' devices and infrastructures.

This is a 24x7x365 Network Operations Control environment and you WILL be required to work days, swings, overnights and/or weekends.

Requirements

  • Associate degree or equivalent work experience, Bachelor's degree a plus.
  • Must have a willingness to learn and be willing to take vendor certification courses (bonuses on certification)
  • Must be comfortable with the use of software packages including MS Word, MS Excel, MS Access, IE etc
  • Strong written and verbal communications skills are required as well as good telephone skills and etiquette
  • Minimum 1-2 years experience with networks, network management technologies, or experience within a NOC environment.
  • Working knowledge of OSI and Networking models, Routers, Switches, Firewalls, IDP/IDS, Linux, and Windows platforms.
  • Exposure to troubleshooting tools and techniques including traffic analyzers such as Wireshark, SNMP utilities, and CLI commands.
  • Solid understanding of modern IP Networking (v4 or v6) a requirement.

Preferred Skills

  • Experience and/or certifications in the areas of security incident handling, intrusion prevention, compliance, and Firewalling.
  • Hands-on experience in one or more of the following manufacturers and platforms highly desired: F5 Big-IP, JunOS, Checkpoint, Bluecoat, Palo Alto, Riverbed, and Sourcefire.
  • Working knowledge of monitoring elements such as SNMP, syslog, WMI, and open-source OR enterprise monitoring is required. 1-3 years of practical linux experience and skills required.

If interested in this role please email Connor Roettig with your resume at (see below)

Reference: 759788506

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