IMH Recruitment have a fantastic opportunity for experienced Customer Service Advisors to join our reputable client based in Wath Upon Dearne. Our client is a manufacturing and distribution retailer in Rotherham, who have a wide reach with offices based throughout the UK.

Duties and Responsibilities:

* Providing first point of contact resolution to customers

* Handle customer enquiries

* Provide support and product/ service information

* Build relationship with customers

* Liaising with couriers and customers regarding deliveries

* Updating accounts

* Using multiple systems and databases

* Administration of orders

* Complaints handling

* Taking inbound calls

Required Skills

* Problem Solving

* Strong communication skills

* Computer Literate

* Call Handling Experience

* Email Handling or Live Chat Experience

Hours and Pay

* Sunday to Thursday

* 09:00 - 17:30

* £12.18 per Hour (25,334.00 Annually)