Registered Area Manager
Location: Stoke on Trent, Cheshire, and the Wirral
Position: Registered Area Manager - Supported Living and Complex Care Services
Salary: Up to £52,000 DOE plus car allowance

About Us: You will become a significant manager for a dedicated organisation who are committed to providing exceptional supported living and complex care services in a person centred way. They are looking for a passionate and experienced Registered Area Manager to join the team and oversee services across Stoke on Trent, Cheshire, and the Wirral.

Key Responsibilities:

CQC Registration: Meet the requirements for single or dual registration with the Care Quality Commission (CQC).
Leadership: Create a positive team culture and role model excellent leadership and management practices that reflect our company values.
Person-Centred Care: Deliver responsive, effective, safe, and caring support in a person-centred manner.
Relationship Building: Establish good relationships with families, commissioners, advocates, and other professionals.
Outcome Management: Ensure outcomes for those within our services are met and reviewed, recognising personal growth and development.
Guidance and Practice: Guide practice within the team, delivering outcomes-based and person-centred services, ensuring all decisions are underpinned by MCA/BI principles.
Quality Governance: Deliver the outcomes identified in the Quality Governance Strategy and Support Plans as appropriate.
Service Management: Respond to local needs, filling voids within the service in a timely manner while supporting individual preferences, wishes, and desires.
KPI Monitoring: Support colleagues in monitoring and managing KPI data, such as employee retention, sickness absence levels, and void fill.
Open Culture: Encourage an open culture within the team, listening to and acting on opportunities and issues raised by the team where appropriate.
Compliance: Manage compliance with the company quality assurance and improvement process, including quality audits and reviews.
Person-Centred Support: Promote and deliver person-centred support, including positive risk assessment and management and positive behavioural support.
Record Keeping: Ensure maintenance of factual and accurate records of care delivery.
Recruitment and Retention: Oversee recruitment and retention of staff, ensuring an effective service in accordance with company policy, inclusive recruitment methods, and legislative requirements.
Rota Management: Plan and implement effective rotas, ensuring all employees are paid correctly.Qualifications and Experience:

Proven experience in a similar role within supported living and complex care services.
Strong leadership and management skills, as well as proven registered management experience.
Excellent communication and relationship-building abilities.
In-depth knowledge of CQC requirements and MCA/BI principles.
Ability to manage compliance and quality assurance processes effectively.
Full UK driving licence and commitment to cover multiple locations.Why Join this organisation?

Be part of a dedicated and supportive team.
Opportunity to make a real difference in the lives of those they support.
Competitive salary (up to £52000) and benefits package.
Continuous professional development and training opportunities.How to Apply: If you are passionate about delivering high-quality, person-centred care and meet the above criteria, click apply now