Customer Service Agent
Posted on Sep 16, 2024 by CV-Library
Salford, Greater Manchester, United Kingdom
Customer Service
Immediate Start
£11.4 - £11.4 Hourly
Temporary
Brook Street has an opportunity for an established Customer Service Agent to join an excellent organisation on a temporary basis for 4 months.
Hours:
Monday - Friday (9-5)
Key Responsibilities:
Respond to Customer Inquiries: Handle inbound calls, emails, and live chat messages, providing accurate information and resolving issues efficiently.
Provide Excellent Service: Deliver exceptional service by addressing customer needs, troubleshooting problems, and ensuring a positive experience with every interaction.
Maintain Records: Accurately document customer interactions, transactions, and feedback in our CRM system.
Collaborate with Team: Work closely with other team members to ensure consistent service delivery and support departmental goals.
Handle Administrative Tasks: Assist with administrative duties related to customer service operations, including processing orders and updating customer records.
Key Requirements:
Customer Service Experience: Previous experience in a customer service or call centre role is preferred.
Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and empathetically.
Attention to Detail: Meticulous and accurate in handling customer information and transactions.
Technical Proficiency: Familiarity with CRM systems and Microsoft Office Suite (Word, Excel, Outlook).
What We Offer:
Supportive Environment:
Potential for further employment
How to Apply:
Contact James on (phone number removed) or apply now
Hours:
Monday - Friday (9-5)
Key Responsibilities:
Respond to Customer Inquiries: Handle inbound calls, emails, and live chat messages, providing accurate information and resolving issues efficiently.
Provide Excellent Service: Deliver exceptional service by addressing customer needs, troubleshooting problems, and ensuring a positive experience with every interaction.
Maintain Records: Accurately document customer interactions, transactions, and feedback in our CRM system.
Collaborate with Team: Work closely with other team members to ensure consistent service delivery and support departmental goals.
Handle Administrative Tasks: Assist with administrative duties related to customer service operations, including processing orders and updating customer records.
Key Requirements:
Customer Service Experience: Previous experience in a customer service or call centre role is preferred.
Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and empathetically.
Attention to Detail: Meticulous and accurate in handling customer information and transactions.
Technical Proficiency: Familiarity with CRM systems and Microsoft Office Suite (Word, Excel, Outlook).
What We Offer:
Supportive Environment:
Potential for further employment
How to Apply:
Contact James on (phone number removed) or apply now
Reference: 222328522
https://jobs.careeraddict.com/post/95348359
Customer Service Agent
Posted on Sep 16, 2024 by CV-Library
Salford, Greater Manchester, United Kingdom
Customer Service
Immediate Start
£11.4 - £11.4 Hourly
Temporary
Brook Street has an opportunity for an established Customer Service Agent to join an excellent organisation on a temporary basis for 4 months.
Hours:
Monday - Friday (9-5)
Key Responsibilities:
Respond to Customer Inquiries: Handle inbound calls, emails, and live chat messages, providing accurate information and resolving issues efficiently.
Provide Excellent Service: Deliver exceptional service by addressing customer needs, troubleshooting problems, and ensuring a positive experience with every interaction.
Maintain Records: Accurately document customer interactions, transactions, and feedback in our CRM system.
Collaborate with Team: Work closely with other team members to ensure consistent service delivery and support departmental goals.
Handle Administrative Tasks: Assist with administrative duties related to customer service operations, including processing orders and updating customer records.
Key Requirements:
Customer Service Experience: Previous experience in a customer service or call centre role is preferred.
Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and empathetically.
Attention to Detail: Meticulous and accurate in handling customer information and transactions.
Technical Proficiency: Familiarity with CRM systems and Microsoft Office Suite (Word, Excel, Outlook).
What We Offer:
Supportive Environment:
Potential for further employment
How to Apply:
Contact James on (phone number removed) or apply now
Hours:
Monday - Friday (9-5)
Key Responsibilities:
Respond to Customer Inquiries: Handle inbound calls, emails, and live chat messages, providing accurate information and resolving issues efficiently.
Provide Excellent Service: Deliver exceptional service by addressing customer needs, troubleshooting problems, and ensuring a positive experience with every interaction.
Maintain Records: Accurately document customer interactions, transactions, and feedback in our CRM system.
Collaborate with Team: Work closely with other team members to ensure consistent service delivery and support departmental goals.
Handle Administrative Tasks: Assist with administrative duties related to customer service operations, including processing orders and updating customer records.
Key Requirements:
Customer Service Experience: Previous experience in a customer service or call centre role is preferred.
Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and empathetically.
Attention to Detail: Meticulous and accurate in handling customer information and transactions.
Technical Proficiency: Familiarity with CRM systems and Microsoft Office Suite (Word, Excel, Outlook).
What We Offer:
Supportive Environment:
Potential for further employment
How to Apply:
Contact James on (phone number removed) or apply now
Reference: 222328522
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