HR Co-ordinator
Devonport (hybrid 3 days in site)
12 Months Contract
£13.00 per hour (Umbrella)

BPSS

This role will be to ensure the People Centre continually strive to work and deliver to the high-quality standards and timescales agreed with the business.

The position requires someone that is customer focused, providing first line interaction with all Recruiting Managers whilst facilitating the onboarding of new candidates.

With a collaborative approach to working with the wider PeopleCentre Team and that of our internal and external stakeholders, you will be expected to demonstrate strong HR administrative skills whilst owning and delivering a professional and efficient service and above all, placing the customer at the heart of what we do and ensuring our stakeholders have an excellent recruitment experience.

Specific activities include:

• To provide support and assist with cases generated on case management system (PeopleAssist), taking ownership of the case whilst adhering to service level agreements.
• Facilitate the administration of issuing of employment contracts and onboarding of new candidates.
• Engage with hiring managers and candidates to provide regular updates of the onboarding process.
• Ensure HR Data is recorded accurately on HR systems and are aligned to payroll deadlines.
• Ability to work independently and as part of team to collaborate with the wider PeopleCentre.
• You will be expected to manage workload effectively in a fast-moving environment. Whilst also ensuring clear communication with customers and team members to manage customer expectations.

The individual successful for the role will:

• Be committed to providing the highest-level customer service.
• Be keen to learn and adapt to the changing needs of the business.
• Confidently provide guidance and advice in a fast-paced environment.
• Adapt to changing ways of working and have the confidence to suggest changes to improve the customer experience.
• Be proactive and organised to resolve queries within expected timescales.
• Meticulous attention to detail required for updating the HR system Success Factors.
• Be a great team player
• Have a good understanding of current HR policies, GDPR and Employment Law.

Education and qualifications:

• Standard Grades including English and Mathematics
• CIPD Level 3 (desired but not essential)