Overview:

Monitors member credit accounts for compliance with the credit agreement.  Effectively works collection queue by contacting and following up with delinquent accounts to assure an appropriate level of delinquency and charge-off is maintained for the credit portfolio.  Researches and addresses complex and non-routine collection and legal matters.  Assist s with credit union owned real estate and small business loans.

Compensation

Minimum $22.26

Maximum $ 31.80

Applicants with desired skills will typically be $23.85 to $25.44 as a hiring wage

Responsibilities:

Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money Laundering, OFAC, and Information Security policies and procedures. Completes annually required compliance related courses as established by Harborstone Credit Union policies and/or practices.

Completes annually required Product and Process Knowledge competency testing, in addition to job related courses as established by Harborstone Credit Union policies and/or practices.

Effectively builds trust with members and internal staff by embodying and demonstrating the Core Values of the organization (Trust, Advocacy, Prosperity, Equity, Empathy, and Simplicity). Consistently advocates for Harborstone’s members, offering opportunities for financial equity and prosperity and the tools necessary to help them thrive.  Demonstrates value and difference by expertly informing our communities of effective financial products, services, and solutions to help them attain their full potential.

Qualifications:

Legal aspects of credit and collections procedures and practices.

Computer based information systems and modern office methods and procedures.

Bondable.

Two years’ experience in account collections, preferably in a credit union or other financial institution.

High school or equivalent diploma.