Customer Support Specialist
Posted on Sep 15, 2024 by Stardom Employment Consultants
Fresno, CA
Insurance
Immediate Start
Annual Salary
Full-Time
Job Summary: We are seeking a proactive and detail-oriented Customer Support Specialist to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, ensuring their issues are resolved promptly and efficiently.
Key Responsibilities:
Handle customer inquiries and complaints via phone, email, and chat.
Provide detailed information about products and services.
Troubleshoot and resolve customer issues in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address customer needs.
Identify trends in customer feedback and suggest improvements.
Qualifications:
High school diploma or equivalent; college degree preferred.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.
Proficiency in using customer support software and tools.
Previous experience in a customer support role is preferred.
Key Responsibilities:
Handle customer inquiries and complaints via phone, email, and chat.
Provide detailed information about products and services.
Troubleshoot and resolve customer issues in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address customer needs.
Identify trends in customer feedback and suggest improvements.
Qualifications:
High school diploma or equivalent; college degree preferred.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.
Proficiency in using customer support software and tools.
Previous experience in a customer support role is preferred.
Reference: 200105225
https://jobs.careeraddict.com/post/95330077
Customer Support Specialist
Posted on Sep 15, 2024 by Stardom Employment Consultants
Fresno, CA
Insurance
Immediate Start
Annual Salary
Full-Time
Job Summary: We are seeking a proactive and detail-oriented Customer Support Specialist to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, ensuring their issues are resolved promptly and efficiently.
Key Responsibilities:
Handle customer inquiries and complaints via phone, email, and chat.
Provide detailed information about products and services.
Troubleshoot and resolve customer issues in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address customer needs.
Identify trends in customer feedback and suggest improvements.
Qualifications:
High school diploma or equivalent; college degree preferred.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.
Proficiency in using customer support software and tools.
Previous experience in a customer support role is preferred.
Key Responsibilities:
Handle customer inquiries and complaints via phone, email, and chat.
Provide detailed information about products and services.
Troubleshoot and resolve customer issues in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address customer needs.
Identify trends in customer feedback and suggest improvements.
Qualifications:
High school diploma or equivalent; college degree preferred.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.
Proficiency in using customer support software and tools.
Previous experience in a customer support role is preferred.
Reference: 200105225
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog