Work and Perks:

The Instructional Designer is responsible for assisting in the development, maintenance, and evaluation of training programs and performance improvement tools through collaboration with peers and subject matter experts. This role will have the unique opportunity to assist with designing new learning programs to support both hourly positions and manager training in a modular, blended learning format to implement via Crunchtime TalentLink, our Learning Management System.  The Instructional Designer will create various types of user training tools including facilitator, participant & rollout guides, teaching/job aids, storyboards for eLearning, and quick training videos.   

ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES

Create innovative, visual, job aids, participant materials, and facilitation guides for all hourly, management, director level, and above positions, using InDesign, Photoshop, Illustrator, Premier Pro, and Acrobat.

Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.

Collaborate with and interview subject matter experts and cross-functional teams to design, develop & maintain training/rollout materials as needed.

Partner with subject matter experts to identify training needs through root cause and performance gap analysis.

Clear and concise written and verbal skills.

Assist in the assessment and evaluation of the effectiveness of existing and newly created materials and programs.

Develop storyboarding for eLearning and video content.

Communicate and partner with vendors, contractors, and multi-media developers.

Possesses strong organizational skills to assist in the administration of tasks related to collateral, learning management, and content management systems.

Strong project planning skills and possesses the ability to manage multiple projects simultaneously.

Ability to communicate with key stakeholders and meet project deadlines.

Supports the internal communications team as needed.

Requirements and Qualifications:

Demonstrated familiarity with commonly used concepts, practices, and procedures within the training industry such as the ADDIE and SAM models.

Established expertise with Instructional Design Concepts and Adult Learning Principals.

Proficient in graphic and video design tools such as Canva, Vyond, Camtasia, InDesign, Photoshop, Illustrator, Premier Pro, Adobe Audition, and Acrobat.

Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.

Proficient with Articulate 360 Storyline and Rise eLearning course authoring applications.

Established expertise in creating content delivered through Team Member engagement and gamification applications such as Kahoot.

Creating programs and enabling SCORM/AICC content deployment in a Learning Management System.

High attention to detail.

Ability to understand and communicate concepts quickly and accurately.

Clear, concise written and verbal communication skills.

Strong editing and proofreading skills.

Exceptional communication skills both written and verbal to a wide variety of people and positions within the organization.

Excellent time management, organizational, and critical thinking skills.

Ability to work independently and within a team.

Ability to prioritize and be flexible in a fast-moving environment.

Adaptable and flexible, as priorities shift.

Preferred Skills

3 + years’ experience in organizational design, instructional design, or related fields.

1-3 years of project management experience.

Proficient in eLearning development tools such as Captivate and Articulate.

Basic camera and video camera knowledge and experience.

Experience in collaborative/social learning tools.

3 + years’ experience in the hospitality industry, restaurant.