PBX Operator
Posted on Sep 15, 2024 by Mercy Medical Center
Baltimore, MD
Other
Immediate Start
Annual Salary
Full-Time
Overview:
The PBX Operator creates an exceptional first impression of Mercy Medical Center in all interactions. Answers calls directed to the Mercy Operator from internal and external callers, within 3 rings as described in the customer service protocol. Transfer callers to correct destination. Take and relay messages for physicians appropriately, including digital and/or alpha paging. Monitors alarms, process life safety codes and other emergency plans. Provides overhead paging services. Assists with the provisioning and replacement of pagers. Demonstrate the ability to effectively use department hardware and software.
Responsibilities:
License Requirements: N/A • Certification Requirements: N/A • Age Specific Care Provided For: N/A • Knowledge, Skills and Abilities: Computer proficiency and technical aptitude with the ability to utilize one or more of the following: ••• Microsoft Word, Power Point, Excel ••• Microsoft Outlook ••• Meditech (if applicable to position) ••• Epic (if applicable to position) ••• Performance Manager/NetLearning Must be able to read, write, and speak the English language in an understandable manner. Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees. Must be able to follow written and oral instructions. • Other Requirements: Must be able to type 35 - 40 wpm
Qualifications:
EDUCATION AND WORK EXPERIENCE
Education and Work Experience:
Must possess a high school diploma or GED
Prefer two years of switchboard experience.
Must possess a high school diploma or GED.
Must possess computer/PC skills; general word processing and keyboard skills, including PC mouse, are required.
SPECIFIC REQUIREMENTS
License Requirements:
N/A
Certification Requirements:
N/A
Age Specific Care Provided For:
N/A
Knowledge, Skills and Abilities:
Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
Microsoft Word, Power Point, Excel
Microsoft Outlook
Meditech (if applicable to position)
Epic (if applicable to position)
Performance Manager/NetLearning
Must be able to read, write, and speak the English language in an understandable manner.
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
Must be able to follow written and oral instructions.
Other Requirements:
Must be able to type 35 - 40 wpm
The PBX Operator creates an exceptional first impression of Mercy Medical Center in all interactions. Answers calls directed to the Mercy Operator from internal and external callers, within 3 rings as described in the customer service protocol. Transfer callers to correct destination. Take and relay messages for physicians appropriately, including digital and/or alpha paging. Monitors alarms, process life safety codes and other emergency plans. Provides overhead paging services. Assists with the provisioning and replacement of pagers. Demonstrate the ability to effectively use department hardware and software.
Responsibilities:
License Requirements: N/A • Certification Requirements: N/A • Age Specific Care Provided For: N/A • Knowledge, Skills and Abilities: Computer proficiency and technical aptitude with the ability to utilize one or more of the following: ••• Microsoft Word, Power Point, Excel ••• Microsoft Outlook ••• Meditech (if applicable to position) ••• Epic (if applicable to position) ••• Performance Manager/NetLearning Must be able to read, write, and speak the English language in an understandable manner. Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees. Must be able to follow written and oral instructions. • Other Requirements: Must be able to type 35 - 40 wpm
Qualifications:
EDUCATION AND WORK EXPERIENCE
Education and Work Experience:
Must possess a high school diploma or GED
Prefer two years of switchboard experience.
Must possess a high school diploma or GED.
Must possess computer/PC skills; general word processing and keyboard skills, including PC mouse, are required.
SPECIFIC REQUIREMENTS
License Requirements:
N/A
Certification Requirements:
N/A
Age Specific Care Provided For:
N/A
Knowledge, Skills and Abilities:
Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
Microsoft Word, Power Point, Excel
Microsoft Outlook
Meditech (if applicable to position)
Epic (if applicable to position)
Performance Manager/NetLearning
Must be able to read, write, and speak the English language in an understandable manner.
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
Must be able to follow written and oral instructions.
Other Requirements:
Must be able to type 35 - 40 wpm
Reference: 200011305
https://jobs.careeraddict.com/post/95302196
PBX Operator
Posted on Sep 15, 2024 by Mercy Medical Center
Baltimore, MD
Other
Immediate Start
Annual Salary
Full-Time
Overview:
The PBX Operator creates an exceptional first impression of Mercy Medical Center in all interactions. Answers calls directed to the Mercy Operator from internal and external callers, within 3 rings as described in the customer service protocol. Transfer callers to correct destination. Take and relay messages for physicians appropriately, including digital and/or alpha paging. Monitors alarms, process life safety codes and other emergency plans. Provides overhead paging services. Assists with the provisioning and replacement of pagers. Demonstrate the ability to effectively use department hardware and software.
Responsibilities:
License Requirements: N/A • Certification Requirements: N/A • Age Specific Care Provided For: N/A • Knowledge, Skills and Abilities: Computer proficiency and technical aptitude with the ability to utilize one or more of the following: ••• Microsoft Word, Power Point, Excel ••• Microsoft Outlook ••• Meditech (if applicable to position) ••• Epic (if applicable to position) ••• Performance Manager/NetLearning Must be able to read, write, and speak the English language in an understandable manner. Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees. Must be able to follow written and oral instructions. • Other Requirements: Must be able to type 35 - 40 wpm
Qualifications:
EDUCATION AND WORK EXPERIENCE
Education and Work Experience:
Must possess a high school diploma or GED
Prefer two years of switchboard experience.
Must possess a high school diploma or GED.
Must possess computer/PC skills; general word processing and keyboard skills, including PC mouse, are required.
SPECIFIC REQUIREMENTS
License Requirements:
N/A
Certification Requirements:
N/A
Age Specific Care Provided For:
N/A
Knowledge, Skills and Abilities:
Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
Microsoft Word, Power Point, Excel
Microsoft Outlook
Meditech (if applicable to position)
Epic (if applicable to position)
Performance Manager/NetLearning
Must be able to read, write, and speak the English language in an understandable manner.
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
Must be able to follow written and oral instructions.
Other Requirements:
Must be able to type 35 - 40 wpm
The PBX Operator creates an exceptional first impression of Mercy Medical Center in all interactions. Answers calls directed to the Mercy Operator from internal and external callers, within 3 rings as described in the customer service protocol. Transfer callers to correct destination. Take and relay messages for physicians appropriately, including digital and/or alpha paging. Monitors alarms, process life safety codes and other emergency plans. Provides overhead paging services. Assists with the provisioning and replacement of pagers. Demonstrate the ability to effectively use department hardware and software.
Responsibilities:
License Requirements: N/A • Certification Requirements: N/A • Age Specific Care Provided For: N/A • Knowledge, Skills and Abilities: Computer proficiency and technical aptitude with the ability to utilize one or more of the following: ••• Microsoft Word, Power Point, Excel ••• Microsoft Outlook ••• Meditech (if applicable to position) ••• Epic (if applicable to position) ••• Performance Manager/NetLearning Must be able to read, write, and speak the English language in an understandable manner. Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees. Must be able to follow written and oral instructions. • Other Requirements: Must be able to type 35 - 40 wpm
Qualifications:
EDUCATION AND WORK EXPERIENCE
Education and Work Experience:
Must possess a high school diploma or GED
Prefer two years of switchboard experience.
Must possess a high school diploma or GED.
Must possess computer/PC skills; general word processing and keyboard skills, including PC mouse, are required.
SPECIFIC REQUIREMENTS
License Requirements:
N/A
Certification Requirements:
N/A
Age Specific Care Provided For:
N/A
Knowledge, Skills and Abilities:
Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
Microsoft Word, Power Point, Excel
Microsoft Outlook
Meditech (if applicable to position)
Epic (if applicable to position)
Performance Manager/NetLearning
Must be able to read, write, and speak the English language in an understandable manner.
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
Must be able to follow written and oral instructions.
Other Requirements:
Must be able to type 35 - 40 wpm
Reference: 200011305
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog