RCM BPO Vendor Manager
Posted on Sep 15, 2024 by Duly Health and Care
Downers Grove, IL
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Overview:
The RCM BPO Vendor Manager is responsible for managing our vendor partner relationships, as they strive to deliver consistent and timely support to our customers.
Holistic benefits designed to help our team members flourish in all aspects of their lives, including:
Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
$5,250 Tuition Reimbursement per year.
40 hours paid volunteer time off.
A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
401(k) Match
Profit-sharing program
Responsibilities:
The RCM BPO Vendor Manager acts as a primary liaison to our vendor partners. Constant communication and monitoring of service and quality is imperative in this role. Position will collaborate with Vendor partners to achieve key performance measures (KPMs) that include service level, turnaround time, quality, and customer satisfaction. The RCM BPO Vendor Management Manager will review, audit, and manage contracted service level measurements to assure contract obligations and customer satisfaction are being met.
Overseeing and implementing a system with vendors to ensure that accurate billing information is entered into the billing system.
Supervising the revenue cycle and vendor management department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.
Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
Overseeing the hiring and training of staff.
Planning and structuring the department workflow and staffing.
Correctly coding diagnoses and procedures.
Providing guidance to team members and addressing performance issues if any arise
Managing a team of Vendor Management Specialists and Vendors to ensure that client satisfaction is met or exceeded at all times.
Developing and implementing training programs for new hires to ensure that they are fully prepared for their jobs.
Conducting regular meetings with clients to ensure satisfaction with service standards.
Analyzing data to identify trends in customer needs or behavior patterns that may require changes to business processes.
Developing and implementing new processes or procedures to improve efficiency or quality of service.
Qualifications:
Bachelor’s degree in finance, business administration, healthcare administration, or related field.
3 years of experience in a managerial role
Strong written and oral communication skills
3 years of claims and payor knowledge and experience
Proficient in all Microsoft Office applications as well as medical office software.
Strong organizational skills
Strong problem solving skills.
Proven experience in healthcare billing.
Sound knowledge of health insurance providers.
Strong interpersonal and organizational skills.
Excellent customer service skills.
The ability to work in a fast-paced environment.
The RCM BPO Vendor Manager is responsible for managing our vendor partner relationships, as they strive to deliver consistent and timely support to our customers.
Holistic benefits designed to help our team members flourish in all aspects of their lives, including:
Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
$5,250 Tuition Reimbursement per year.
40 hours paid volunteer time off.
A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
401(k) Match
Profit-sharing program
Responsibilities:
The RCM BPO Vendor Manager acts as a primary liaison to our vendor partners. Constant communication and monitoring of service and quality is imperative in this role. Position will collaborate with Vendor partners to achieve key performance measures (KPMs) that include service level, turnaround time, quality, and customer satisfaction. The RCM BPO Vendor Management Manager will review, audit, and manage contracted service level measurements to assure contract obligations and customer satisfaction are being met.
Overseeing and implementing a system with vendors to ensure that accurate billing information is entered into the billing system.
Supervising the revenue cycle and vendor management department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.
Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
Overseeing the hiring and training of staff.
Planning and structuring the department workflow and staffing.
Correctly coding diagnoses and procedures.
Providing guidance to team members and addressing performance issues if any arise
Managing a team of Vendor Management Specialists and Vendors to ensure that client satisfaction is met or exceeded at all times.
Developing and implementing training programs for new hires to ensure that they are fully prepared for their jobs.
Conducting regular meetings with clients to ensure satisfaction with service standards.
Analyzing data to identify trends in customer needs or behavior patterns that may require changes to business processes.
Developing and implementing new processes or procedures to improve efficiency or quality of service.
Qualifications:
Bachelor’s degree in finance, business administration, healthcare administration, or related field.
3 years of experience in a managerial role
Strong written and oral communication skills
3 years of claims and payor knowledge and experience
Proficient in all Microsoft Office applications as well as medical office software.
Strong organizational skills
Strong problem solving skills.
Proven experience in healthcare billing.
Sound knowledge of health insurance providers.
Strong interpersonal and organizational skills.
Excellent customer service skills.
The ability to work in a fast-paced environment.
Reference: 200014602
https://jobs.careeraddict.com/post/95298901
RCM BPO Vendor Manager
Posted on Sep 15, 2024 by Duly Health and Care
Downers Grove, IL
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Overview:
The RCM BPO Vendor Manager is responsible for managing our vendor partner relationships, as they strive to deliver consistent and timely support to our customers.
Holistic benefits designed to help our team members flourish in all aspects of their lives, including:
Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
$5,250 Tuition Reimbursement per year.
40 hours paid volunteer time off.
A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
401(k) Match
Profit-sharing program
Responsibilities:
The RCM BPO Vendor Manager acts as a primary liaison to our vendor partners. Constant communication and monitoring of service and quality is imperative in this role. Position will collaborate with Vendor partners to achieve key performance measures (KPMs) that include service level, turnaround time, quality, and customer satisfaction. The RCM BPO Vendor Management Manager will review, audit, and manage contracted service level measurements to assure contract obligations and customer satisfaction are being met.
Overseeing and implementing a system with vendors to ensure that accurate billing information is entered into the billing system.
Supervising the revenue cycle and vendor management department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.
Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
Overseeing the hiring and training of staff.
Planning and structuring the department workflow and staffing.
Correctly coding diagnoses and procedures.
Providing guidance to team members and addressing performance issues if any arise
Managing a team of Vendor Management Specialists and Vendors to ensure that client satisfaction is met or exceeded at all times.
Developing and implementing training programs for new hires to ensure that they are fully prepared for their jobs.
Conducting regular meetings with clients to ensure satisfaction with service standards.
Analyzing data to identify trends in customer needs or behavior patterns that may require changes to business processes.
Developing and implementing new processes or procedures to improve efficiency or quality of service.
Qualifications:
Bachelor’s degree in finance, business administration, healthcare administration, or related field.
3 years of experience in a managerial role
Strong written and oral communication skills
3 years of claims and payor knowledge and experience
Proficient in all Microsoft Office applications as well as medical office software.
Strong organizational skills
Strong problem solving skills.
Proven experience in healthcare billing.
Sound knowledge of health insurance providers.
Strong interpersonal and organizational skills.
Excellent customer service skills.
The ability to work in a fast-paced environment.
The RCM BPO Vendor Manager is responsible for managing our vendor partner relationships, as they strive to deliver consistent and timely support to our customers.
Holistic benefits designed to help our team members flourish in all aspects of their lives, including:
Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
$5,250 Tuition Reimbursement per year.
40 hours paid volunteer time off.
A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
401(k) Match
Profit-sharing program
Responsibilities:
The RCM BPO Vendor Manager acts as a primary liaison to our vendor partners. Constant communication and monitoring of service and quality is imperative in this role. Position will collaborate with Vendor partners to achieve key performance measures (KPMs) that include service level, turnaround time, quality, and customer satisfaction. The RCM BPO Vendor Management Manager will review, audit, and manage contracted service level measurements to assure contract obligations and customer satisfaction are being met.
Overseeing and implementing a system with vendors to ensure that accurate billing information is entered into the billing system.
Supervising the revenue cycle and vendor management department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.
Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
Overseeing the hiring and training of staff.
Planning and structuring the department workflow and staffing.
Correctly coding diagnoses and procedures.
Providing guidance to team members and addressing performance issues if any arise
Managing a team of Vendor Management Specialists and Vendors to ensure that client satisfaction is met or exceeded at all times.
Developing and implementing training programs for new hires to ensure that they are fully prepared for their jobs.
Conducting regular meetings with clients to ensure satisfaction with service standards.
Analyzing data to identify trends in customer needs or behavior patterns that may require changes to business processes.
Developing and implementing new processes or procedures to improve efficiency or quality of service.
Qualifications:
Bachelor’s degree in finance, business administration, healthcare administration, or related field.
3 years of experience in a managerial role
Strong written and oral communication skills
3 years of claims and payor knowledge and experience
Proficient in all Microsoft Office applications as well as medical office software.
Strong organizational skills
Strong problem solving skills.
Proven experience in healthcare billing.
Sound knowledge of health insurance providers.
Strong interpersonal and organizational skills.
Excellent customer service skills.
The ability to work in a fast-paced environment.
Reference: 200014602
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