Overview:

Working at Tamarack is an incredibly rewarding and magical experience. Not only will you be working in a beautiful mountain environment, but you will also receive amazing employee perks like a season pass for you and your family, resort discounts, free childcare and more!

Mountains, meadows and lakes are for everyone, and our resort community is no different. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. We celebrate and respect our diverse team members and guests.

SUMMARY:

A housekeeping Team Leader oversees and manages the daily tasks and responsibilities of room attendants and house attendants in their assigned housekeeping areas throughout the property.  They serve as a point of contact when the Manager and/or Supervisor is not available.  They assist teams with all cleaning duties, per their assigned team, and ensure units are ready for inspection.  They can assist with inspections, as needed, by following housekeeping standards set forth.

The Room Attendant’s position is to provide Tamarack Homes guests a lodging unit that is clean, sanitary and welcoming.  Each Room Attendant will play a vital housekeeping role in ensuring all guests experience the natural beauty comfort and custom hand finished details that our homes and condos offer.  S/he will work with business/department leadership and team members to ensure the effectiveness and overall success of the department.

Responsibilities:

Responsible for working all scheduled shifts;

Ensure the safe keeping of Guest’s Personal Property while working within their lodging unit by showing Integrity and Honesty at all times;

Cleaning of Homes and Condos to include: making beds, cleaning bathrooms and kitchens, scrubbing floors, spotting carpets, cleaning fireplaces, vacuuming all living areas, sweeping, mopping, dusting, spot cleaning windows, cleaning outside patio areas and barbeques, hot tubs and checking outside and garage trash areas;

Maintain Tamarack Resort standard of quality and cleanliness in all units assigned

Maintain a housekeeping caddy and/or vehicle and return it daily to the housekeeping storage area. The caddy and vehicle must be left in a “tidy and stocked state” to be used immediately the following day;

Understand and abide by all Tamarack policies, procedures, and safety regulations

Provide all housekeeping department employees with required training and supervision to carry out their duties effectively

Leads housekeeping team(s) to ensure timely and necessary cleanings

Provide the environment for a great guest experience

Evaluate the efficiency of all housekeeping tasks

Ensure that all activities in the resort are completed in a timely manner

Ensure that all equipment used in the cleaning process are safe and well maintained, working properly and operating at optimum levels

Work closely with other departments such as maintenance, security, and front desk

Provide a service with exceptional customer satisfaction standards

Ensure that all activities are completed in the assigned area of responsibilities

Ensure all housekeeping procedures are followed correctly

Communicate with management to ensure proper planning so that all employees are assigned duties, in a fair and just manner

Other tasks as assigned

Qualifications:

Must possess a professional presentation.

Strong interpersonal and problem-solving abilities.

Highly responsible & reliable.

Ability to work well under pressure in a fast-paced environment.

Ability to work cohesively with fellow colleagues as part of a team.

Ability to focus attention on guest needs, remaining calm, and courteous at all times.

Adaptability to changes in work environment and able to deal with frequent changes, delays, or unexpected events.

Must be able to stand/walk for long periods.

Must enjoy working and interacting with the public- including phone interactions.

Ability to multi task.

able to lift, push, pull and carry a minimum weight of approximately 30lbs.

able to stand or sit for long periods of time.

able to work in confined spaces.

able to work in fluctuating temperatures.