Food & Beverage General Manager - catalina kitchen
Posted on Sep 15, 2024 by Terranea Resort
Rancho Palos Verdes, CA
Hospitality
Immediate Start
Annual Salary
Full-Time
Overview:
The Food & Beverage General Manager will oversee catalina kitchen restaurant. They will provide oversight and management to all operations of all restaurant business; directly responsible for the performance of the Dining Room, Bar and Host Station. Will manage the training of all staff to ensure excellent service standards while coaching and growing Food and Beverage leaders, maximizing revenue/profits and monitoring all cost in line to Food and Beverage goals. The General Manager will assist in maintaining the Forbes Standards.
Responsibilities:
Maintains a commitment to customer service and guest satisfaction
Manages and provides leadership to the catalina kitchen leadership team
Prepares forecasts and reports and assists in the development of the food & beverage budget
Oversees the development and execution of new promotions, events, etc.
Participates in weekly leadership meetings
Works with department leaders and culinary to develop new food menus responsive of the local market
Responsible for the service standards of all service staff; Servers, Back Servers, Bartenders and Hostess
Makes recommendations for china, linens, etc.
Maintains strong knowledge of hospitality trends, especially in food & beverage
Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance
Develops and implements controls for expense management
Implements strategies to continually improve revenues
Monitors Revinate scores, shares with team and ensures service standards are met
Assists with the development, training and inspiration of outlets staff for promotion
Provides prompt follow-up to all guest concerns
Resolves guest issues promptly and with great care and effectiveness
Works with People Services to recruit and hire staff
Completes all proper new hire and termination paperwork for service staff
Maintains a safe and pleasant work environment
Manages wine list and inventory of all wine labels
Works closely with the F&B buyer to ensure proper cost control on all wine and spirits
Recommends discipline and/or termination when appropriate of team members
Takes a proactive approach to coaching and counseling
Utilizes labor management tools to schedule and control labor costs
Offers warm and sincere welcome/farewell for all guests of their property including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Always maintains a professional demeanor and attitude
Communicates all pertinent information to the outlets team
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor
Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver
Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised
Maintains a professional appearance. Follows all property dress code standards
Remains alert, courteous and helpful to the guests and colleagues at all times
Performs other duties as assigned
Qualifications:
Must have excellent leadership skills
Must be able to operate and lead a strong team in a high volume restaurant
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated with excellent computer skills
Must have strong working knowledge of all systems and hardware as it relates to Food and Beverage, i.e, Micros, Opentable, Micros, equivalents.
Must possesses excellent interpersonal communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must be able to read, write and speak English
Preferred experience and/or in depth knowledge of Forbes/Michelin restaurant attributes venue and fully understand mandates and rating scale of the named establishments.
Experience, Education, & Licensure:
Must have valid driver’s license and meet company driving standards
Must possess valid Food Handler’s card and RBS certification
Must have strong working knowledge of Microsoft Office programs
Knowledge of Forbes Standards
Must have strong knowledge of Micros, Opentable, Birchstreet and Avendra
Compensation
Base Pay Start Rate: $90,000 - $120,000/Yr.
We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, disability benefits, and an employee assistance program. We have paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!
We also offer great perks such as, Team Member Rates at CoralTree properties, Complimentary Room Night Program for both you and your immediate family members, complimentary monthly golf, discounts at our retail, spa, and dining outlets.
#Terranea
The Food & Beverage General Manager will oversee catalina kitchen restaurant. They will provide oversight and management to all operations of all restaurant business; directly responsible for the performance of the Dining Room, Bar and Host Station. Will manage the training of all staff to ensure excellent service standards while coaching and growing Food and Beverage leaders, maximizing revenue/profits and monitoring all cost in line to Food and Beverage goals. The General Manager will assist in maintaining the Forbes Standards.
Responsibilities:
Maintains a commitment to customer service and guest satisfaction
Manages and provides leadership to the catalina kitchen leadership team
Prepares forecasts and reports and assists in the development of the food & beverage budget
Oversees the development and execution of new promotions, events, etc.
Participates in weekly leadership meetings
Works with department leaders and culinary to develop new food menus responsive of the local market
Responsible for the service standards of all service staff; Servers, Back Servers, Bartenders and Hostess
Makes recommendations for china, linens, etc.
Maintains strong knowledge of hospitality trends, especially in food & beverage
Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance
Develops and implements controls for expense management
Implements strategies to continually improve revenues
Monitors Revinate scores, shares with team and ensures service standards are met
Assists with the development, training and inspiration of outlets staff for promotion
Provides prompt follow-up to all guest concerns
Resolves guest issues promptly and with great care and effectiveness
Works with People Services to recruit and hire staff
Completes all proper new hire and termination paperwork for service staff
Maintains a safe and pleasant work environment
Manages wine list and inventory of all wine labels
Works closely with the F&B buyer to ensure proper cost control on all wine and spirits
Recommends discipline and/or termination when appropriate of team members
Takes a proactive approach to coaching and counseling
Utilizes labor management tools to schedule and control labor costs
Offers warm and sincere welcome/farewell for all guests of their property including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Always maintains a professional demeanor and attitude
Communicates all pertinent information to the outlets team
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor
Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver
Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised
Maintains a professional appearance. Follows all property dress code standards
Remains alert, courteous and helpful to the guests and colleagues at all times
Performs other duties as assigned
Qualifications:
Must have excellent leadership skills
Must be able to operate and lead a strong team in a high volume restaurant
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated with excellent computer skills
Must have strong working knowledge of all systems and hardware as it relates to Food and Beverage, i.e, Micros, Opentable, Micros, equivalents.
Must possesses excellent interpersonal communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must be able to read, write and speak English
Preferred experience and/or in depth knowledge of Forbes/Michelin restaurant attributes venue and fully understand mandates and rating scale of the named establishments.
Experience, Education, & Licensure:
Must have valid driver’s license and meet company driving standards
Must possess valid Food Handler’s card and RBS certification
Must have strong working knowledge of Microsoft Office programs
Knowledge of Forbes Standards
Must have strong knowledge of Micros, Opentable, Birchstreet and Avendra
Compensation
Base Pay Start Rate: $90,000 - $120,000/Yr.
We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, disability benefits, and an employee assistance program. We have paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!
We also offer great perks such as, Team Member Rates at CoralTree properties, Complimentary Room Night Program for both you and your immediate family members, complimentary monthly golf, discounts at our retail, spa, and dining outlets.
#Terranea
Reference: 200018943
https://jobs.careeraddict.com/post/95294561
Food & Beverage General Manager - catalina kitchen
Posted on Sep 15, 2024 by Terranea Resort
Rancho Palos Verdes, CA
Hospitality
Immediate Start
Annual Salary
Full-Time
Overview:
The Food & Beverage General Manager will oversee catalina kitchen restaurant. They will provide oversight and management to all operations of all restaurant business; directly responsible for the performance of the Dining Room, Bar and Host Station. Will manage the training of all staff to ensure excellent service standards while coaching and growing Food and Beverage leaders, maximizing revenue/profits and monitoring all cost in line to Food and Beverage goals. The General Manager will assist in maintaining the Forbes Standards.
Responsibilities:
Maintains a commitment to customer service and guest satisfaction
Manages and provides leadership to the catalina kitchen leadership team
Prepares forecasts and reports and assists in the development of the food & beverage budget
Oversees the development and execution of new promotions, events, etc.
Participates in weekly leadership meetings
Works with department leaders and culinary to develop new food menus responsive of the local market
Responsible for the service standards of all service staff; Servers, Back Servers, Bartenders and Hostess
Makes recommendations for china, linens, etc.
Maintains strong knowledge of hospitality trends, especially in food & beverage
Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance
Develops and implements controls for expense management
Implements strategies to continually improve revenues
Monitors Revinate scores, shares with team and ensures service standards are met
Assists with the development, training and inspiration of outlets staff for promotion
Provides prompt follow-up to all guest concerns
Resolves guest issues promptly and with great care and effectiveness
Works with People Services to recruit and hire staff
Completes all proper new hire and termination paperwork for service staff
Maintains a safe and pleasant work environment
Manages wine list and inventory of all wine labels
Works closely with the F&B buyer to ensure proper cost control on all wine and spirits
Recommends discipline and/or termination when appropriate of team members
Takes a proactive approach to coaching and counseling
Utilizes labor management tools to schedule and control labor costs
Offers warm and sincere welcome/farewell for all guests of their property including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Always maintains a professional demeanor and attitude
Communicates all pertinent information to the outlets team
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor
Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver
Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised
Maintains a professional appearance. Follows all property dress code standards
Remains alert, courteous and helpful to the guests and colleagues at all times
Performs other duties as assigned
Qualifications:
Must have excellent leadership skills
Must be able to operate and lead a strong team in a high volume restaurant
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated with excellent computer skills
Must have strong working knowledge of all systems and hardware as it relates to Food and Beverage, i.e, Micros, Opentable, Micros, equivalents.
Must possesses excellent interpersonal communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must be able to read, write and speak English
Preferred experience and/or in depth knowledge of Forbes/Michelin restaurant attributes venue and fully understand mandates and rating scale of the named establishments.
Experience, Education, & Licensure:
Must have valid driver’s license and meet company driving standards
Must possess valid Food Handler’s card and RBS certification
Must have strong working knowledge of Microsoft Office programs
Knowledge of Forbes Standards
Must have strong knowledge of Micros, Opentable, Birchstreet and Avendra
Compensation
Base Pay Start Rate: $90,000 - $120,000/Yr.
We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, disability benefits, and an employee assistance program. We have paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!
We also offer great perks such as, Team Member Rates at CoralTree properties, Complimentary Room Night Program for both you and your immediate family members, complimentary monthly golf, discounts at our retail, spa, and dining outlets.
#Terranea
The Food & Beverage General Manager will oversee catalina kitchen restaurant. They will provide oversight and management to all operations of all restaurant business; directly responsible for the performance of the Dining Room, Bar and Host Station. Will manage the training of all staff to ensure excellent service standards while coaching and growing Food and Beverage leaders, maximizing revenue/profits and monitoring all cost in line to Food and Beverage goals. The General Manager will assist in maintaining the Forbes Standards.
Responsibilities:
Maintains a commitment to customer service and guest satisfaction
Manages and provides leadership to the catalina kitchen leadership team
Prepares forecasts and reports and assists in the development of the food & beverage budget
Oversees the development and execution of new promotions, events, etc.
Participates in weekly leadership meetings
Works with department leaders and culinary to develop new food menus responsive of the local market
Responsible for the service standards of all service staff; Servers, Back Servers, Bartenders and Hostess
Makes recommendations for china, linens, etc.
Maintains strong knowledge of hospitality trends, especially in food & beverage
Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance
Develops and implements controls for expense management
Implements strategies to continually improve revenues
Monitors Revinate scores, shares with team and ensures service standards are met
Assists with the development, training and inspiration of outlets staff for promotion
Provides prompt follow-up to all guest concerns
Resolves guest issues promptly and with great care and effectiveness
Works with People Services to recruit and hire staff
Completes all proper new hire and termination paperwork for service staff
Maintains a safe and pleasant work environment
Manages wine list and inventory of all wine labels
Works closely with the F&B buyer to ensure proper cost control on all wine and spirits
Recommends discipline and/or termination when appropriate of team members
Takes a proactive approach to coaching and counseling
Utilizes labor management tools to schedule and control labor costs
Offers warm and sincere welcome/farewell for all guests of their property including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Always maintains a professional demeanor and attitude
Communicates all pertinent information to the outlets team
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor
Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver
Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised
Maintains a professional appearance. Follows all property dress code standards
Remains alert, courteous and helpful to the guests and colleagues at all times
Performs other duties as assigned
Qualifications:
Must have excellent leadership skills
Must be able to operate and lead a strong team in a high volume restaurant
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated with excellent computer skills
Must have strong working knowledge of all systems and hardware as it relates to Food and Beverage, i.e, Micros, Opentable, Micros, equivalents.
Must possesses excellent interpersonal communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must be able to read, write and speak English
Preferred experience and/or in depth knowledge of Forbes/Michelin restaurant attributes venue and fully understand mandates and rating scale of the named establishments.
Experience, Education, & Licensure:
Must have valid driver’s license and meet company driving standards
Must possess valid Food Handler’s card and RBS certification
Must have strong working knowledge of Microsoft Office programs
Knowledge of Forbes Standards
Must have strong knowledge of Micros, Opentable, Birchstreet and Avendra
Compensation
Base Pay Start Rate: $90,000 - $120,000/Yr.
We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, disability benefits, and an employee assistance program. We have paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!
We also offer great perks such as, Team Member Rates at CoralTree properties, Complimentary Room Night Program for both you and your immediate family members, complimentary monthly golf, discounts at our retail, spa, and dining outlets.
#Terranea
Reference: 200018943
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