Unit Description:

Put your passion for people to work and make a real impact on patient satisfaction.

Sodexo is seeking an Environmental Services / Custodial Manager 2 for full service account at Penn Presbyterian Medical Center located in Philadelphia, PA. This is a Mid-Shift position with dotted line management responsibility of a team of 20, with some weekend and holidays required depending on the needs of the business.  This position will directly oversee Patient Progression/Patient Throughput primarily for the Environmental Services department, but will have some responsibility in Patient Transport when support is needed. The hours are generally 11:00am - 7:30pm Tuesday-Saturday. Experience with EPIC bed discharges, bed management, and turnover is key. Prior Environmental Services/housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. 

Benefits:

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

The successful candidate will:

be responsible for walking this 550K square foot facility and monitoring the boards in EPIC; 

drive success to reduce bed turnover;

strip rooms and remove linens to help expedite room turnover;

be responsible for driving client and patient satisfaction scores;

provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;

work with the Environment of Care Committee and Infection Prevention Director;

effectively manages the Unit Operating System; and/or

support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

have experience driving customer service and/or guest satisfaction results in a health care environment is preferred;

possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;

can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;

have experience effectively managing projects within agreed upon timelines;

are results and safety driven;

have in-depth knowledge of housekeeping systems and procedures;

have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;

have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred; 

are proficient with computers and other technology.

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. .

What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements:

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.