Express Service Advisor

Posted on Sep 15, 2024 by Shottenkirk Automotive
Davis, CA
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:

Competitive Pay Plan!

Great Benefits!

The Shottenkirk Automotive Group currently operates 27 Automotive Dealerships in 6 states and employs over 2,300 people! Our dealership is proud to serve customers in Davis and surrounding areas. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We value our employees and invest in their success. Shottenkirk Davis Honda is looking for motivated Express Service Advisors. This is a great career opportunity! Our dedication to customers, employees, and our community is what sets our dealership apart! 

Job Description

Greet customers as arriving to the dealership for express lane services and assist them with any inquiries. Effectively communicate with customers about their vehicle repair needs and relaying information to the Service Technicians. Duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about the range of services available and contacting customers to update them about their vehicle’s repair status..

Benefits

Competitive Pay Plan!!

Medical benefits

401(k) retirement plan

Paid Vacation and holidays

Excellent training programs

Opportunities for career advancement!

Responsibilities:

Service Advisor

Greet customers and assist them with any inquiries.

Consult with customers on applicable service specials.

Document services declined and ask for follow-up on future service considerations.

Keep customers informed on completion times, service expenses, and possible changes

Remain involved with the delivery of the vehicle to the customer upon completion to assure all customer concerns are addressed

Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience

Build strong relationships with the customers

Other duties as assigned 

Qualifications:

Service Advisor

Service Advisor experience highly sought after 

An energetic, upbeat, engaging attitude

CDK experience is a plus!

Must have a professional appearance, computer skills, and the ability to multi-task in a fast-paced environment

Valid Driver's license and clean driving record

Able to work efficiently and multi-task in a fast-paced environment.

Strong written and oral communication skills

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted Max Pay Rate:

USD $22.00/Hr.

Reference: 200031944

https://jobs.careeraddict.com/post/95281563

Express Service Advisor

Posted on Sep 15, 2024 by Shottenkirk Automotive

Davis, CA
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:

Competitive Pay Plan!

Great Benefits!

The Shottenkirk Automotive Group currently operates 27 Automotive Dealerships in 6 states and employs over 2,300 people! Our dealership is proud to serve customers in Davis and surrounding areas. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We value our employees and invest in their success. Shottenkirk Davis Honda is looking for motivated Express Service Advisors. This is a great career opportunity! Our dedication to customers, employees, and our community is what sets our dealership apart! 

Job Description

Greet customers as arriving to the dealership for express lane services and assist them with any inquiries. Effectively communicate with customers about their vehicle repair needs and relaying information to the Service Technicians. Duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about the range of services available and contacting customers to update them about their vehicle’s repair status..

Benefits

Competitive Pay Plan!!

Medical benefits

401(k) retirement plan

Paid Vacation and holidays

Excellent training programs

Opportunities for career advancement!

Responsibilities:

Service Advisor

Greet customers and assist them with any inquiries.

Consult with customers on applicable service specials.

Document services declined and ask for follow-up on future service considerations.

Keep customers informed on completion times, service expenses, and possible changes

Remain involved with the delivery of the vehicle to the customer upon completion to assure all customer concerns are addressed

Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience

Build strong relationships with the customers

Other duties as assigned 

Qualifications:

Service Advisor

Service Advisor experience highly sought after 

An energetic, upbeat, engaging attitude

CDK experience is a plus!

Must have a professional appearance, computer skills, and the ability to multi-task in a fast-paced environment

Valid Driver's license and clean driving record

Able to work efficiently and multi-task in a fast-paced environment.

Strong written and oral communication skills

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted Max Pay Rate:

USD $22.00/Hr.

Reference: 200031944

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