Data Analyst - ELS

Posted on Sep 15, 2024 by Blackhawk Network
Springfield, MA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
About Blackhawk Network:

Blackhawk Network is building a digital platform and products that bring people and brands together.  We facilitate cross channel payments via cash-in, cash-out and mobile payments. By leveraging blockchain, smart contracts, serverless technology, real time payment systems, we are unlocking the next million users through innovation.

Our employees are our biggest assets!  Come find out how we engage, with the biggest brands in the world.  We look for people who collaborate, who are inspirational, who have passion that can make a difference by working as a team while striving for global excellence. You can expect a strong investment in your professional growth, and a dedication to crafting a successful, sustainable career for you. Our teams are composed of highly talented and passionate 'A' players, who are also invested in mentoring and enabling the best qualities. Our vibrant culture and high expectations will kindle your passion and bring out the best in you!

Overview:

We are currently looking for new team members as part of our initiative to enhance our operational and production support processes for Blackhawk Network and its systems.  As a Data Analyst, you will be a member of a team designed to offload operational and basic engineering tasks from our product and engineering teams.  Trends will be monitored for, to aid in both the prevention/detection of systemic issues and the prioritization of new features and tools.  Reporting and analysis to be provided to leadership for visibility into the health of our platforms.

Responsibilities:

Provide Level 2 Support for issues, both technical and operational, for BHN Core systems.

Write advanced structured queries (using SQL*) for research and validation purposes.

Analyze application logs and build alerts and dashboards on tools like Splunk.

Access and read database event logs.

Develop an understanding of BHN application inner-operability.

Maintain Reporting of ticketing volume

Qualifications:

Technical degree or equivalent experience

English Level 90%

Comfortable working in a dynamic, fast-changing environment

Experience working effectively with cross-functional teams in different geographic locations

Effective verbal and written communication skills – able to present information, status, and issues in a clear and concise manner

Strong time management and organization skills with an aptitude for creative problem solving

Experience with build and executing advanced SQL queries in DB tools.

Experience in Log and data analysis.

Strong understanding of RDBMS like MySQL.

Basic understanding of Unix/ Linux commands.

Experience in any of the scripting languages is a plus(preferably Python).

Reference: 200043642

https://jobs.careeraddict.com/post/95269864

Data Analyst - ELS

Posted on Sep 15, 2024 by Blackhawk Network

Springfield, MA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
About Blackhawk Network:

Blackhawk Network is building a digital platform and products that bring people and brands together.  We facilitate cross channel payments via cash-in, cash-out and mobile payments. By leveraging blockchain, smart contracts, serverless technology, real time payment systems, we are unlocking the next million users through innovation.

Our employees are our biggest assets!  Come find out how we engage, with the biggest brands in the world.  We look for people who collaborate, who are inspirational, who have passion that can make a difference by working as a team while striving for global excellence. You can expect a strong investment in your professional growth, and a dedication to crafting a successful, sustainable career for you. Our teams are composed of highly talented and passionate 'A' players, who are also invested in mentoring and enabling the best qualities. Our vibrant culture and high expectations will kindle your passion and bring out the best in you!

Overview:

We are currently looking for new team members as part of our initiative to enhance our operational and production support processes for Blackhawk Network and its systems.  As a Data Analyst, you will be a member of a team designed to offload operational and basic engineering tasks from our product and engineering teams.  Trends will be monitored for, to aid in both the prevention/detection of systemic issues and the prioritization of new features and tools.  Reporting and analysis to be provided to leadership for visibility into the health of our platforms.

Responsibilities:

Provide Level 2 Support for issues, both technical and operational, for BHN Core systems.

Write advanced structured queries (using SQL*) for research and validation purposes.

Analyze application logs and build alerts and dashboards on tools like Splunk.

Access and read database event logs.

Develop an understanding of BHN application inner-operability.

Maintain Reporting of ticketing volume

Qualifications:

Technical degree or equivalent experience

English Level 90%

Comfortable working in a dynamic, fast-changing environment

Experience working effectively with cross-functional teams in different geographic locations

Effective verbal and written communication skills – able to present information, status, and issues in a clear and concise manner

Strong time management and organization skills with an aptitude for creative problem solving

Experience with build and executing advanced SQL queries in DB tools.

Experience in Log and data analysis.

Strong understanding of RDBMS like MySQL.

Basic understanding of Unix/ Linux commands.

Experience in any of the scripting languages is a plus(preferably Python).

Reference: 200043642

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