Operations Support Associate - Phoenix, AZ
Posted on Sep 15, 2024 by BlueGrace Logistics
Phoenix, AZ
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Summary:
The role is responsible for assisting assigned Carrier Sales Representatives with their day-to-day operations, specifically on specialized high-risk commodities.
This is an on-site position with a schedule of Monday through Friday, 7 am to 4 pm. Hourly rate is $19.24/hr.
What does a typical day look like?
Organizing and tracking booked loads for carrier reps
Providing timely updates on critical shipments
Communicating late deliveries and issue resolution when necessary
Issuing EFS checks and other customer service-related items
Posting loads to web services and internal platforms when needed
Negotiating rates and booking loads if necessary
Calling carrier partners to help track down POD’s, invoices, and other supporting documents.
Updating files in Highway when needed
What are we seeking?
College degree preferred, but not required.
Logistics experience preferred but not required.
Exposure to carrier sales process
Strong phone and written communication skills
Organized and assertive
Ability to identify and react to potential issues with confidence and composure.
Capacity to multi-task
6+ months experience in customer support/operations
What’s in it for you?
Medical, Dental, Vision, Long/Short term disability, life insurance options available
401k Program
An award-winning culture with unique perks, including Monthly Lunch & Learns, "Thank You” Lunch Provided each Friday, and Employee Resource Groups
The role is responsible for assisting assigned Carrier Sales Representatives with their day-to-day operations, specifically on specialized high-risk commodities.
This is an on-site position with a schedule of Monday through Friday, 7 am to 4 pm. Hourly rate is $19.24/hr.
What does a typical day look like?
Organizing and tracking booked loads for carrier reps
Providing timely updates on critical shipments
Communicating late deliveries and issue resolution when necessary
Issuing EFS checks and other customer service-related items
Posting loads to web services and internal platforms when needed
Negotiating rates and booking loads if necessary
Calling carrier partners to help track down POD’s, invoices, and other supporting documents.
Updating files in Highway when needed
What are we seeking?
College degree preferred, but not required.
Logistics experience preferred but not required.
Exposure to carrier sales process
Strong phone and written communication skills
Organized and assertive
Ability to identify and react to potential issues with confidence and composure.
Capacity to multi-task
6+ months experience in customer support/operations
What’s in it for you?
Medical, Dental, Vision, Long/Short term disability, life insurance options available
401k Program
An award-winning culture with unique perks, including Monthly Lunch & Learns, "Thank You” Lunch Provided each Friday, and Employee Resource Groups
Reference: 200054367
https://jobs.careeraddict.com/post/95259142
Operations Support Associate - Phoenix, AZ
Posted on Sep 15, 2024 by BlueGrace Logistics
Phoenix, AZ
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Summary:
The role is responsible for assisting assigned Carrier Sales Representatives with their day-to-day operations, specifically on specialized high-risk commodities.
This is an on-site position with a schedule of Monday through Friday, 7 am to 4 pm. Hourly rate is $19.24/hr.
What does a typical day look like?
Organizing and tracking booked loads for carrier reps
Providing timely updates on critical shipments
Communicating late deliveries and issue resolution when necessary
Issuing EFS checks and other customer service-related items
Posting loads to web services and internal platforms when needed
Negotiating rates and booking loads if necessary
Calling carrier partners to help track down POD’s, invoices, and other supporting documents.
Updating files in Highway when needed
What are we seeking?
College degree preferred, but not required.
Logistics experience preferred but not required.
Exposure to carrier sales process
Strong phone and written communication skills
Organized and assertive
Ability to identify and react to potential issues with confidence and composure.
Capacity to multi-task
6+ months experience in customer support/operations
What’s in it for you?
Medical, Dental, Vision, Long/Short term disability, life insurance options available
401k Program
An award-winning culture with unique perks, including Monthly Lunch & Learns, "Thank You” Lunch Provided each Friday, and Employee Resource Groups
The role is responsible for assisting assigned Carrier Sales Representatives with their day-to-day operations, specifically on specialized high-risk commodities.
This is an on-site position with a schedule of Monday through Friday, 7 am to 4 pm. Hourly rate is $19.24/hr.
What does a typical day look like?
Organizing and tracking booked loads for carrier reps
Providing timely updates on critical shipments
Communicating late deliveries and issue resolution when necessary
Issuing EFS checks and other customer service-related items
Posting loads to web services and internal platforms when needed
Negotiating rates and booking loads if necessary
Calling carrier partners to help track down POD’s, invoices, and other supporting documents.
Updating files in Highway when needed
What are we seeking?
College degree preferred, but not required.
Logistics experience preferred but not required.
Exposure to carrier sales process
Strong phone and written communication skills
Organized and assertive
Ability to identify and react to potential issues with confidence and composure.
Capacity to multi-task
6+ months experience in customer support/operations
What’s in it for you?
Medical, Dental, Vision, Long/Short term disability, life insurance options available
401k Program
An award-winning culture with unique perks, including Monthly Lunch & Learns, "Thank You” Lunch Provided each Friday, and Employee Resource Groups
Reference: 200054367
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