Location:

Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Job Description:

To provide responsible care of luggage service, parking/return of vehicle, keys, and prompt, courteous service for all guests throughout the hotel stay. The Valet | Bellperson should ensure pleasurable accommodations and efficient handling of all guest needs.

Responsibilities:

Follow Moments of Service or Forbes standards during every interaction with guests

Assist guest with parking their motor vehicle which involves issuing a claim ticket, and parking that vehicle in a designated parking space.  This includes the ability to operate all standard motor vehicles, safely and in very limited parking area

Retrieve guest’s vehicles

Assist guests with luggage when necessary

Delivering of messages

Recommending different dining establishment, entertainment spots, and shopping centers

Employee would also be asked during peak times to assist as a bell person if needed

Qualifications:

Previous customer service experience

Previous valet experience preferred

Excellent grooming and body language to represent the brand

Ability to work outdoors in all weather conditions

Ability to lift 50 lbs frequently and work on feet entire shift

Must be able to drive manual and automatic transmission

Must have a valid driver’s license

Must have an excellent driving record (less than 2 moving violations in the last two years)

Must be at least 21 years of age

Must have alcohol training certification (TABC)

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .