Medical Billing & Collections Supervisor (Accounts Receivable)
Posted on Sep 15, 2024 by Rotech Healthcare Inc.
Mifflinburg, PA
Finance
Immediate Start
Annual Salary
Full-Time
OVERVIEW:
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage
JOB INFORMATION:
Summary
We are seeking an experienced Medical Billing & Collections AR Team Supervisor. In this role you will be responsible for the oversight of the Billing Center Accounts Receivable and Collections staff. You will be supervising the activities of the employees to ensure the efficient use of resources in accordance with billing & collections policies and process flow in ways that consistently promote patient quality, employee satisfaction, and accounts receivable management.
Aggressively manages all non-compliance in a timely, complete and professional manner
Assist in internal and external audits and investigations (e.g. Compliance Audits, internal company audits, and payer audits)
Assist in interviews and recommendations to the BCM for the hiring of best qualified candidates
Conducts employee counseling as needed for attendance, work performance, and policy violations
Ensures all productivity standards are met in a timely manner through measuring, monitoring and feedback
Ensures communication with payer
Ensures team members maintain full compliance with policy requirements outlined in the employee handbook and BCC policies and procedures
Gathers and analyzes information in order to provide recommendations on various issues
Identifies team and individual training needs and assists in developing plans for immediate and long-term performance improvements
Monitors and documents employee performance and provides feedback to billing members, emphasizing continuous improvement
Prioritizes and plans work activities of billing staff while striving to increase productivity and efficiencies
Provides direction to billing staff and resolves problems in a timely and professional manner
Responsible for properly communicating updated relevant changes and ensuring staff understands all relevant updates
Responsible for the filing and maintenance of all reports as required by company policy and procedure
Reviews adjustment request forms, related keying of audits and ensures all adjustments are approved in a timely fashion
Reviews all applicable reports for accuracy and missing information and takes appropriate steps to audit, correct, reconcile and follow-up to completion and approval
Reviews applicable audits for completeness, unusual items and charges, and follows up on any discrepancies
Run all applicable reports timely and delegates or distributes as required
Performs other duties as required or assigned
Ensures billing staff are practicing safe work habits to ensure a safe work environment
Manages all direct reports within their team by reviewing workflow; inquiring about issues, delegating workload, ensuring work is being completed, and communicating changes in requirements
Manages difficult customer or employee situations; and responds promptly to customer or employee requests
QUALIFICATIONS:
Education and Experience
High school diploma or equivalency
Three to five years of supervisory experience or prior work experience in a team oriented environment highly desired
A minimum of two years of experience in billing and collections is highly desired
Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
Employment is contingent upon a drug screening test and background investigation
Valid driver’s license in state of residence
Skills
Ability to maintain confidentiality, as well as practice discretion and caution when handling sensitive information
Ability to multi-task
Ability to problem-solve
Ability to self-motivate
Deductive reasoning skills
Interprets instructions in a variety of communication mediums
Speaks clearly and persuasively in positive or negative situations; listens and gains clarification; responds clearly and concisely to questions
Time-management skills
Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information
Physical Demands
Requires ability to work on the computer for long periods of time
Ability to speak and hear utilizing a telephone
Ability to walk, stand, and sit repetitively and for prolonged periods
Capable of lifting minimum of 10 lbs.
Capable of viewing small print
Infrequent overnight travel may be required
Machines, Equipment and Technical Abilities
Microsoft applications, including but not limited to Word and Excel
Internet and Intranet navigation and research
Email transmission and communication
Fax transmission
Copier equipment
12 key calculator
IMBS system
ROTECH INFORMATION:
Benefits
401k
Medical, Dental and Vision
Life Insurance and Disability
Generous Paid Time Off and Paid Holidays
Employee Discount Program
Employee Recognition Program
Bonus and Incentive Opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)
Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage
JOB INFORMATION:
Summary
We are seeking an experienced Medical Billing & Collections AR Team Supervisor. In this role you will be responsible for the oversight of the Billing Center Accounts Receivable and Collections staff. You will be supervising the activities of the employees to ensure the efficient use of resources in accordance with billing & collections policies and process flow in ways that consistently promote patient quality, employee satisfaction, and accounts receivable management.
Aggressively manages all non-compliance in a timely, complete and professional manner
Assist in internal and external audits and investigations (e.g. Compliance Audits, internal company audits, and payer audits)
Assist in interviews and recommendations to the BCM for the hiring of best qualified candidates
Conducts employee counseling as needed for attendance, work performance, and policy violations
Ensures all productivity standards are met in a timely manner through measuring, monitoring and feedback
Ensures communication with payer
Ensures team members maintain full compliance with policy requirements outlined in the employee handbook and BCC policies and procedures
Gathers and analyzes information in order to provide recommendations on various issues
Identifies team and individual training needs and assists in developing plans for immediate and long-term performance improvements
Monitors and documents employee performance and provides feedback to billing members, emphasizing continuous improvement
Prioritizes and plans work activities of billing staff while striving to increase productivity and efficiencies
Provides direction to billing staff and resolves problems in a timely and professional manner
Responsible for properly communicating updated relevant changes and ensuring staff understands all relevant updates
Responsible for the filing and maintenance of all reports as required by company policy and procedure
Reviews adjustment request forms, related keying of audits and ensures all adjustments are approved in a timely fashion
Reviews all applicable reports for accuracy and missing information and takes appropriate steps to audit, correct, reconcile and follow-up to completion and approval
Reviews applicable audits for completeness, unusual items and charges, and follows up on any discrepancies
Run all applicable reports timely and delegates or distributes as required
Performs other duties as required or assigned
Ensures billing staff are practicing safe work habits to ensure a safe work environment
Manages all direct reports within their team by reviewing workflow; inquiring about issues, delegating workload, ensuring work is being completed, and communicating changes in requirements
Manages difficult customer or employee situations; and responds promptly to customer or employee requests
QUALIFICATIONS:
Education and Experience
High school diploma or equivalency
Three to five years of supervisory experience or prior work experience in a team oriented environment highly desired
A minimum of two years of experience in billing and collections is highly desired
Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
Employment is contingent upon a drug screening test and background investigation
Valid driver’s license in state of residence
Skills
Ability to maintain confidentiality, as well as practice discretion and caution when handling sensitive information
Ability to multi-task
Ability to problem-solve
Ability to self-motivate
Deductive reasoning skills
Interprets instructions in a variety of communication mediums
Speaks clearly and persuasively in positive or negative situations; listens and gains clarification; responds clearly and concisely to questions
Time-management skills
Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information
Physical Demands
Requires ability to work on the computer for long periods of time
Ability to speak and hear utilizing a telephone
Ability to walk, stand, and sit repetitively and for prolonged periods
Capable of lifting minimum of 10 lbs.
Capable of viewing small print
Infrequent overnight travel may be required
Machines, Equipment and Technical Abilities
Microsoft applications, including but not limited to Word and Excel
Internet and Intranet navigation and research
Email transmission and communication
Fax transmission
Copier equipment
12 key calculator
IMBS system
ROTECH INFORMATION:
Benefits
401k
Medical, Dental and Vision
Life Insurance and Disability
Generous Paid Time Off and Paid Holidays
Employee Discount Program
Employee Recognition Program
Bonus and Incentive Opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)
Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Reference: 200077924
https://jobs.careeraddict.com/post/95235583
Medical Billing & Collections Supervisor (Accounts Receivable)
Posted on Sep 15, 2024 by Rotech Healthcare Inc.
Mifflinburg, PA
Finance
Immediate Start
Annual Salary
Full-Time
OVERVIEW:
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage
JOB INFORMATION:
Summary
We are seeking an experienced Medical Billing & Collections AR Team Supervisor. In this role you will be responsible for the oversight of the Billing Center Accounts Receivable and Collections staff. You will be supervising the activities of the employees to ensure the efficient use of resources in accordance with billing & collections policies and process flow in ways that consistently promote patient quality, employee satisfaction, and accounts receivable management.
Aggressively manages all non-compliance in a timely, complete and professional manner
Assist in internal and external audits and investigations (e.g. Compliance Audits, internal company audits, and payer audits)
Assist in interviews and recommendations to the BCM for the hiring of best qualified candidates
Conducts employee counseling as needed for attendance, work performance, and policy violations
Ensures all productivity standards are met in a timely manner through measuring, monitoring and feedback
Ensures communication with payer
Ensures team members maintain full compliance with policy requirements outlined in the employee handbook and BCC policies and procedures
Gathers and analyzes information in order to provide recommendations on various issues
Identifies team and individual training needs and assists in developing plans for immediate and long-term performance improvements
Monitors and documents employee performance and provides feedback to billing members, emphasizing continuous improvement
Prioritizes and plans work activities of billing staff while striving to increase productivity and efficiencies
Provides direction to billing staff and resolves problems in a timely and professional manner
Responsible for properly communicating updated relevant changes and ensuring staff understands all relevant updates
Responsible for the filing and maintenance of all reports as required by company policy and procedure
Reviews adjustment request forms, related keying of audits and ensures all adjustments are approved in a timely fashion
Reviews all applicable reports for accuracy and missing information and takes appropriate steps to audit, correct, reconcile and follow-up to completion and approval
Reviews applicable audits for completeness, unusual items and charges, and follows up on any discrepancies
Run all applicable reports timely and delegates or distributes as required
Performs other duties as required or assigned
Ensures billing staff are practicing safe work habits to ensure a safe work environment
Manages all direct reports within their team by reviewing workflow; inquiring about issues, delegating workload, ensuring work is being completed, and communicating changes in requirements
Manages difficult customer or employee situations; and responds promptly to customer or employee requests
QUALIFICATIONS:
Education and Experience
High school diploma or equivalency
Three to five years of supervisory experience or prior work experience in a team oriented environment highly desired
A minimum of two years of experience in billing and collections is highly desired
Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
Employment is contingent upon a drug screening test and background investigation
Valid driver’s license in state of residence
Skills
Ability to maintain confidentiality, as well as practice discretion and caution when handling sensitive information
Ability to multi-task
Ability to problem-solve
Ability to self-motivate
Deductive reasoning skills
Interprets instructions in a variety of communication mediums
Speaks clearly and persuasively in positive or negative situations; listens and gains clarification; responds clearly and concisely to questions
Time-management skills
Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information
Physical Demands
Requires ability to work on the computer for long periods of time
Ability to speak and hear utilizing a telephone
Ability to walk, stand, and sit repetitively and for prolonged periods
Capable of lifting minimum of 10 lbs.
Capable of viewing small print
Infrequent overnight travel may be required
Machines, Equipment and Technical Abilities
Microsoft applications, including but not limited to Word and Excel
Internet and Intranet navigation and research
Email transmission and communication
Fax transmission
Copier equipment
12 key calculator
IMBS system
ROTECH INFORMATION:
Benefits
401k
Medical, Dental and Vision
Life Insurance and Disability
Generous Paid Time Off and Paid Holidays
Employee Discount Program
Employee Recognition Program
Bonus and Incentive Opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)
Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage
JOB INFORMATION:
Summary
We are seeking an experienced Medical Billing & Collections AR Team Supervisor. In this role you will be responsible for the oversight of the Billing Center Accounts Receivable and Collections staff. You will be supervising the activities of the employees to ensure the efficient use of resources in accordance with billing & collections policies and process flow in ways that consistently promote patient quality, employee satisfaction, and accounts receivable management.
Aggressively manages all non-compliance in a timely, complete and professional manner
Assist in internal and external audits and investigations (e.g. Compliance Audits, internal company audits, and payer audits)
Assist in interviews and recommendations to the BCM for the hiring of best qualified candidates
Conducts employee counseling as needed for attendance, work performance, and policy violations
Ensures all productivity standards are met in a timely manner through measuring, monitoring and feedback
Ensures communication with payer
Ensures team members maintain full compliance with policy requirements outlined in the employee handbook and BCC policies and procedures
Gathers and analyzes information in order to provide recommendations on various issues
Identifies team and individual training needs and assists in developing plans for immediate and long-term performance improvements
Monitors and documents employee performance and provides feedback to billing members, emphasizing continuous improvement
Prioritizes and plans work activities of billing staff while striving to increase productivity and efficiencies
Provides direction to billing staff and resolves problems in a timely and professional manner
Responsible for properly communicating updated relevant changes and ensuring staff understands all relevant updates
Responsible for the filing and maintenance of all reports as required by company policy and procedure
Reviews adjustment request forms, related keying of audits and ensures all adjustments are approved in a timely fashion
Reviews all applicable reports for accuracy and missing information and takes appropriate steps to audit, correct, reconcile and follow-up to completion and approval
Reviews applicable audits for completeness, unusual items and charges, and follows up on any discrepancies
Run all applicable reports timely and delegates or distributes as required
Performs other duties as required or assigned
Ensures billing staff are practicing safe work habits to ensure a safe work environment
Manages all direct reports within their team by reviewing workflow; inquiring about issues, delegating workload, ensuring work is being completed, and communicating changes in requirements
Manages difficult customer or employee situations; and responds promptly to customer or employee requests
QUALIFICATIONS:
Education and Experience
High school diploma or equivalency
Three to five years of supervisory experience or prior work experience in a team oriented environment highly desired
A minimum of two years of experience in billing and collections is highly desired
Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
Employment is contingent upon a drug screening test and background investigation
Valid driver’s license in state of residence
Skills
Ability to maintain confidentiality, as well as practice discretion and caution when handling sensitive information
Ability to multi-task
Ability to problem-solve
Ability to self-motivate
Deductive reasoning skills
Interprets instructions in a variety of communication mediums
Speaks clearly and persuasively in positive or negative situations; listens and gains clarification; responds clearly and concisely to questions
Time-management skills
Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information
Physical Demands
Requires ability to work on the computer for long periods of time
Ability to speak and hear utilizing a telephone
Ability to walk, stand, and sit repetitively and for prolonged periods
Capable of lifting minimum of 10 lbs.
Capable of viewing small print
Infrequent overnight travel may be required
Machines, Equipment and Technical Abilities
Microsoft applications, including but not limited to Word and Excel
Internet and Intranet navigation and research
Email transmission and communication
Fax transmission
Copier equipment
12 key calculator
IMBS system
ROTECH INFORMATION:
Benefits
401k
Medical, Dental and Vision
Life Insurance and Disability
Generous Paid Time Off and Paid Holidays
Employee Discount Program
Employee Recognition Program
Bonus and Incentive Opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)
Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Reference: 200077924
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