Customer Experience Representative HIRING EVENT -OKC Airport (OKC)

Posted on Sep 15, 2024 by Enterprise Holdings
Oklahoma City, OK
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:

Please join us for our Enterprise Hiring Event on Thursday, September 19, 2024 from 9am to 12pm!

Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Full Time Customer Experience Representative. This position pays $16.00 / hour plus bonuses and is located at the

Will Rogers World Airport Car Rental Center: 5201 S. Meridian Ave Oklahoma City, OK 73119

Drinks and refreshments will be provided!

We offer:

Paid time off

Consistent full time 40 hour per week schedule 

Employee discount

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

40 hours per week; both AM and PM schedules available 

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR).  The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. 

Responsibilities:

Meet and greet customers in a professional, friendly, and timely manner

Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

Place outgoing calls for callback management, and miscellaneous calls as assigned

Assist to assess condition of rental upon return

Notify Management of any known customer problems

Notify Management of any known vehicle problems and any required vehicle maintenance

Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veteran

Qualifications:

Must be at least 18 years old

High School Diploma or G.E.D. required

Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support

Must have a valid driver's license

No more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Reference: 200081997

https://jobs.careeraddict.com/post/95231508

Customer Experience Representative HIRING EVENT -OKC Airport (OKC)

Posted on Sep 15, 2024 by Enterprise Holdings

Oklahoma City, OK
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:

Please join us for our Enterprise Hiring Event on Thursday, September 19, 2024 from 9am to 12pm!

Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Full Time Customer Experience Representative. This position pays $16.00 / hour plus bonuses and is located at the

Will Rogers World Airport Car Rental Center: 5201 S. Meridian Ave Oklahoma City, OK 73119

Drinks and refreshments will be provided!

We offer:

Paid time off

Consistent full time 40 hour per week schedule 

Employee discount

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

40 hours per week; both AM and PM schedules available 

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR).  The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. 

Responsibilities:

Meet and greet customers in a professional, friendly, and timely manner

Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

Place outgoing calls for callback management, and miscellaneous calls as assigned

Assist to assess condition of rental upon return

Notify Management of any known customer problems

Notify Management of any known vehicle problems and any required vehicle maintenance

Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veteran

Qualifications:

Must be at least 18 years old

High School Diploma or G.E.D. required

Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support

Must have a valid driver's license

No more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Reference: 200081997

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