Customer Experience Representative - Philadelphia International Airport
Posted on Sep 15, 2024 by Enterprise Holdings
Philadelphia, PA
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo Car Rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This pay for this position starts at $17.42 / hour with the ability to earn additional monthly commission bonuses.
This position is located at the 30th Street Train Station, 2950 Market St Philadelphia PA 19104.
In addition to this compensation, we offer a comprehensive benefits package which includes:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
We are hiring for the following schedule:
Sunday 7:30 AM - 2:30 PM
Monday 7:30 AM - 5:00 PM
Tuesday OFF
Wednesday OFF
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:30PM
Responsibilities:
We are hiring now for immediate openings. Responsibilities include:
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications:
Must be at least 18 years old.
Must have a minimum of 2 years of retail customer service experience.
Must have a valid drivers license.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be living within 30 minutes of the 30th Street Train Station
Must be able to work the following schedule:Sunday 7:30 AM - 2:30 PM
Monday 7:30 AM - 5:00 PM
Tuesday OFF
Wednesday OFF
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:30PM
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo Car Rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This pay for this position starts at $17.42 / hour with the ability to earn additional monthly commission bonuses.
This position is located at the 30th Street Train Station, 2950 Market St Philadelphia PA 19104.
In addition to this compensation, we offer a comprehensive benefits package which includes:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
We are hiring for the following schedule:
Sunday 7:30 AM - 2:30 PM
Monday 7:30 AM - 5:00 PM
Tuesday OFF
Wednesday OFF
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:30PM
Responsibilities:
We are hiring now for immediate openings. Responsibilities include:
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications:
Must be at least 18 years old.
Must have a minimum of 2 years of retail customer service experience.
Must have a valid drivers license.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be living within 30 minutes of the 30th Street Train Station
Must be able to work the following schedule:Sunday 7:30 AM - 2:30 PM
Monday 7:30 AM - 5:00 PM
Tuesday OFF
Wednesday OFF
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:30PM
Reference: 200082016
https://jobs.careeraddict.com/post/95231491
Customer Experience Representative - Philadelphia International Airport
Posted on Sep 15, 2024 by Enterprise Holdings
Philadelphia, PA
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo Car Rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This pay for this position starts at $17.42 / hour with the ability to earn additional monthly commission bonuses.
This position is located at the 30th Street Train Station, 2950 Market St Philadelphia PA 19104.
In addition to this compensation, we offer a comprehensive benefits package which includes:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
We are hiring for the following schedule:
Sunday 7:30 AM - 2:30 PM
Monday 7:30 AM - 5:00 PM
Tuesday OFF
Wednesday OFF
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:30PM
Responsibilities:
We are hiring now for immediate openings. Responsibilities include:
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications:
Must be at least 18 years old.
Must have a minimum of 2 years of retail customer service experience.
Must have a valid drivers license.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be living within 30 minutes of the 30th Street Train Station
Must be able to work the following schedule:Sunday 7:30 AM - 2:30 PM
Monday 7:30 AM - 5:00 PM
Tuesday OFF
Wednesday OFF
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:30PM
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo Car Rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This pay for this position starts at $17.42 / hour with the ability to earn additional monthly commission bonuses.
This position is located at the 30th Street Train Station, 2950 Market St Philadelphia PA 19104.
In addition to this compensation, we offer a comprehensive benefits package which includes:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
We are hiring for the following schedule:
Sunday 7:30 AM - 2:30 PM
Monday 7:30 AM - 5:00 PM
Tuesday OFF
Wednesday OFF
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:30PM
Responsibilities:
We are hiring now for immediate openings. Responsibilities include:
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications:
Must be at least 18 years old.
Must have a minimum of 2 years of retail customer service experience.
Must have a valid drivers license.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be living within 30 minutes of the 30th Street Train Station
Must be able to work the following schedule:Sunday 7:30 AM - 2:30 PM
Monday 7:30 AM - 5:00 PM
Tuesday OFF
Wednesday OFF
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:30PM
Reference: 200082016
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