Job Summary:

The Director of Managed Security Operations will serve as team leader and subject matter expert in supporting and delivering practice-focused solutions to our customers. This role will help clients gain insight and context into their complex operating environments and provide services and technology to assess and optimize their existing security platforms to meet the client’s security operations needs.  This is a leadership role in the managed security business unit with management responsibilities and will be a vital role as a mentor to other consultants/managers within the practice discipline.

This position will report to the Sr. Director of Stratascale Cybersecurity Platforms.

This position will report to Charlotte, NC on a hybrid work schedule as determined by Stratascale management.

About Us:

As a digital and cybersecurity services company, Stratascale exists to help the Fortune 1000 transform the way they use technology to advance the business, generate revenue, and respond quickly to market demands. We call it Digital Agility.

To learn more about how we’re shaping the future of digital business and a more secure world, visit (url removed).

Responsibilities:

Include, but not limited to:

Leadership and Management:

Oversee and lead the Security Operations Center (SOC) team, ensuring efficient and effective operations.

Provide strong leadership and guidance to the security team, fostering a culture of continuous improvement and collaboration.

Develop and implement security policies, procedures, and strategies to enhance the organization's security posture.

Mentor and support team members, promoting professional growth and development.

Threat Intelligence Oversight:

Direct the threat intelligence team in identifying, analyzing, and mitigating potential threats.

Ensure the effective use of advanced threat intelligence to inform and refine security strategies and operations.

Stay current with the latest threat landscapes, tools, techniques, and procedures used by adversaries, and guide the team accordingly.

Incident Response Coordination:

Oversee the incident response team, ensuring timely and effective handling of security incidents.

Guide the team in conducting thorough post-incident analysis to understand the scope, impact, and root cause of security breaches.

Ensure comprehensive documentation of incidents and remediation actions by the team.

Develop and maintain incident response plans and playbooks.

Threat Hunting Leadership:

Lead and oversee the threat hunting team to proactively detect and mitigate security risks.

Ensure the team performs in-depth analysis and investigation of potential threats and vulnerabilities.

Direct the use of threat intelligence and other data sources to identify emerging threats and refine hunting strategies.

Collaboration and Communication:

Facilitate collaboration between the security team and other cybersecurity teams, including forensics, threat intelligence, and incident response, to enhance overall security posture.

Ensure effective communication of complex technical concepts to both technical and non-technical stakeholders.

Work with other departments to ensure a unified approach to security across the organization.

Risk Management

Identity, assess, and mitigate security risks.

Develop and implement risk management strategies and frameworks.

Performance Metrics and Reporting

Establish and monitor performance metrics for security operations.

Regularly report on the security posture to executive leadership.

Qualifications:

Bachelor’s Degree or equivalent experience

7 years of client-facing experience working on complex security engineering-based projects and solutions services

5 years of experience in managing security operations, including threat intelligence, SOC, incident response, and threat hunting

5 years of experience managing technical teams

5 years of experience managing and reporting on multiple service delivery opportunities and ongoing projects

Required Skills:

Strong fundamental understanding of technical security solutions and how they address customer risk exposure and solve critical use cases

Proven understanding of security services engagements, service team management

Demonstrated experience building and maturing security operations platforms within enterprise organizations

Expert knowledge of supported practice-focused product and services

Experience with engineering/deploying SIEM, EDR, and SOAR technologies

Comprehensive knowledge of detection and response engineering

Demonstrate a real passion for team technology solutions design and delivery

Outstanding written and verbal communication and a strong ability to build relationships with customers, partners, and staff members

Proactive and self-motivated mindset

Excellent negotiation skills

Ability to work effectively, add value as a team member

Ability to train and disseminate information within an area or operation and work effectively within all levels of an organization, both internally and externally

Ability to influence and lead all aspects of the sales cycle and engage appropriate internal and external subject matter experts as needed

Ability to engage and discuss technical and non-technical concepts and explain complex problems with a wide array of customer audience types, including C-Suite, VP/Director,

Willingness, drive, and winning mindset to compete in customer opportunities

Entrepreneurial mindset with the ability to identify value in unstructured situations

Emotional intelligence, flexible work style, and excellent diplomatic skills across all levels of the organization

Attention to detail, organization, and follow-up skills are critical

Ability and Initiative to research and resolve problems with a positive attitude. Excellent presentation skills and comfortable leading meetings and discussions

Delegation skills with the ability to efficiently and effectively assign tasks to staff by identifying their skills while ensuring staff accountability and productivity

Problem-solving skills with the ability to serve as an escalation point and knowledgeable resource and direct resolution while accessing circumstances and current information to make informed and best decision

Ability to monitor employee performance fairly and consistently and provide actionable feedback, address personnel issues, and provide employee recognition

Ability to develop and manage mentoring relationships by building trust, setting goals, respecting employees, promoting confidence, and keeping the mentoring relationship on track

Ability to clearly define roles and responsibilities, establish short and long- term goals, use open and supportive communication, and collaboratively solve problems

Certifications Required:

Certifications below are preferred but not required.

Industry certifications:CISSP

CIAM

CISM / CISA / CRISC

GIAC (GSEC)

Unique Requirements:

Attend virtual customer meetings when appropriate

Travel to customer sites, partner sites, conferences, and Stratascale offices up to 10% annually

Additional Information:

The estimated annual pay range for this position is $275,000 - $375,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. 

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status 

Compensation Structure:

Base Plus Bonus

Approved Min (Total Target Comp):

USD $(phone number removed)/Yr.

Approved Max (Total Target Comp):

USD $(phone number removed)/Yr.

Job Wrapping 1:

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