Position Overview:

The Assistant Property Manager plays a crucial role in overseeing the daily operations of a multifamily apartment community, including leasing, marketing, maintenance, and administrative tasks. Working closely with the Property Manager, this position is key to maintaining a vibrant and thriving community. The ideal candidate will possess strong communication skills, meticulous attention to detail, and a genuine passion for community development. This role requires a proactive, organized leader dedicated to delivering outstanding customer service and upholding the company's mission and values.

Key Responsibilities:

- Assist with various administrative duties such as managing databases, overseeing lease administration, conducting property inspections, handling tenant transitions, and preparing reports.

- Focus on community engagement by nurturing relationships with tenants and staff, participating in community projects, and supporting the community coordinator.

- Maintain a people-first approach, showing compassion, empathy, and respect in all interactions.

- Demonstrate creativity and resourcefulness, continually seeking ways to improve processes and procedures.

- Lead and collaborate effectively within the office and property, promoting a culture of teamwork, success, and community involvement.

- Oversee all aspects of property maintenance, management, and tenant relations.

Company Culture:

- Care for residents with empathy, respect, and a thoughtful approach.

- Actively listen to residents to address and resolve conflicts, issues, and concerns.

- Exhibit problem-solving skills and the ability to respond appropriately to resident needs.

- Foster a sense of teamwork and camaraderie among the staff.

- Participate in and contribute to morning meetings, ensuring they are engaging and productive.

- Support and volunteer at scheduled community events.

Qualifications:

- Minimum of two years of experience in an Assistant Manager or Leasing role.

- Proven track record in team management and multitasking.

- Proficiency in Microsoft Office Suite, Google Workspace, and social media platforms.

- Highly organized, detail-oriented, and efficient in managing tasks.

- Ability to work under pressure and adapt to changing priorities.

- Strong team player with excellent verbal and written communication skills.

- Bilingual in Spanish and English is required.

- Positive attitude with the ability to remain composed in challenging situations.

- Demonstrated ability to effectively address and resolve customer concerns.