Overview:

Regional Cancer Care Associates (RCCA) is looking for an exceptional Insurance Specialist to join the team. This position is responsible for payer and patient account balances being paid timely and remaining current. Performs collection activities such as monitoring delinquent accounts, contacting patients for account payment, resolving billing problems, and answering routine and non-routine account inquiries. This individual must also possess strong multi-tasking abilities and bring positivity and passion to their work. If you want to join a team that is on the cutting edge of cancer care, while always putting the patient first, we want to hear from you! While some experience is preferred, we are very open to new grads looking to explore oncology care.

Employment Type: Per Diem

Location: Hackensack, NJ

Responsibilities:

Monitors delinquent accounts and performs collection duties

Reviews reports, researches and resolves issues

Reviews payment postings for accuracy and to ensure account balances are current

Works with co-workers to resolve insurance payment and billing errors

Monitors and updates delinquent accounts status

Recommends accounts for collection or write-off

Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.

Answers patient payment, billing, and insurance questions and resolves complaints.

Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations

Answers patient payment, billing, and insurance questions and resolves complaints

May refer patients to Patient Benefits Representative to set up payment plans

Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations

Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regard to patient records

Performs other duties as requested or assigned

Qualifications:

Minimum two (2) years combined medical billing and payment experience required

Demonstrate knowledge of state, federal, and third party claims processing required

Demonstrate knowledge of state & federal collections guidelines

Must successfully complete required e-learning courses within 90 days of occupying position